Crisis Case Manager
About the role
The Neurodevelopmental Services program at Pacific Clinics uses a range of evidence-based practices to support neurodivergent and disabled communities. Our goal is to empower individuals and their families through treatment, training, and research.
Program Description
Pacific Clinics' Neurodevelopmental Services program serves neurodivergent individuals and families in San Bernardino and Riverside counties. Services include crisis stabilization, mental health support, play therapy, and more. The program works to ensure that clients receive the least restrictive home placements possible, respecting their dignity and right to self-determination.
Who We Serve
- Neurodivergent children, transitional age youth, adults, and families
- Crisis stabilization services
- Educationally related mental health services
- Play therapy
- Neurofeedback
- Safe and Sound Protocol
- EMDR
Compensation
The initial compensation for this position ranges from $25.31 - $31.12 per hour, depending on experience, location, and internal equity considerations. Additionally, there is an 8% license differential for LMFT, LCSW, LPCC, PsyD., and select peer certifications, and a 5% bilingual differential for qualified positions.
Benefits
We offer a robust benefits package including medical, dental, vision, and a 401K employer match up to 4%. Employees also receive competitive time off plans.
Qualifications
- Bachelor's degree in Psychology, Social Work, Social Welfare, Education or related field and one (1) year of experience required, or equivalent combination of education and experience (two years of relevant experience equals one year of education).
- Bilingual in Spanish required.
Job Summary
Under direct supervision, provides case management support to ensure neurodiverse-affirming practices, crisis stabilization, and placement in the least restrictive home setting for neurodivergent clients. Promotes client dignity and right to self-determination in all aspects of services.
Responsibilities
- Collaborates with neurodivergent clients, caregivers, and ancillary services providers to ensure long-term community-based natural supports.
- Provides intensive short-term crisis supports and safety planning to neurodivergent clients and their families.
- Maintains ongoing communication and provides pertinent information to and coordinates with authorized representatives and other team members, participating in meetings such as client/family teams.
- Develops, reviews, updates, and ensures implementation of strength-based service plans for each client, including safety plans and legal issues, as needed.
- Rotates participation in crisis quick response services for after-hour emergencies to de-escalate crises and respond in person if necessary.
- Completes all documentation in compliance with agency and regulatory requirements.
- Performs other related responsibilities, as assigned, to support specific department/business needs.
Qualifications
- All employees are responsible for keeping job requirements up to date, including certifications, licensure, and maintaining a clear criminal record.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.