Crisis Clinical Manager

The Role You'll Play

Provides supervision and oversight to the Transitional Services Team, Outpatient Crisis Team and Mobile Crisis Team, project director and oversight of grants and EBTs utilized in grant process. The manager will assist in community care coordination, building relationships and creating access to resources throughout the service area.

Essential Responsibilities

• Supervise the development and day-to-day functions of the mobile crisis team, daytime crisis team and transitional CM over the 10-county Pawnee Mental Health service area.
• Support the mobile crisis team in offering community-based intervention to individuals in need wherever they are; including at home, work, or anywhere else in the community where the person is experiencing a crisis.
• Coordinate with medical and behavioral health services for the outpatient crisis team focusing on connecting clients to services and resources after they have interacted with the crisis department or discharged from psychiatric hospitalization.
• Manage the transitional CM focusing on clients admitted to the Serenity Transitional Housing Program along with part-time benefits specialist work.
• Respond to crises without law enforcement or EMS accompaniment unless special circumstances warrant inclusion in order to support true justice system diversion.
• Perform triage/screening, de-escalation/resolution, crisis planning and follow-up for the mobile crisis team.
• Staff and support the 24/7 Crisis Stabilization Unit in conjunction with Crisis Director and CSU Supervisor.
• Recruit, train, and retain appropriate clinical level staffing to meet the needs of the CSU and mobile crisis team across the regions.
• Ensure that outcome measurement instruments and other documentation for the grants/EBP are completed in a timely manner.
• Collaborate and consult with other professionals on behalf of clients and participate in community initiatives that enhance the integration of care.
• Aid in access to recommended services such as inpatient hospitalization, substance abuse services, outpatient therapy, Adult Community Services, and other psychiatric services as needed.

Essential Functions of Mobile Crisis Services

• Triage/screening, including explicit screening for suicidality.
• De-escalation/resolution.
• Crisis planning and follow-up.