Credit/Collections Manager

About the Role

The Manager Credit/Collections oversees a team responsible for credit risk assessment, receivables management, collections, dispute resolution, reporting, compliance, and process improvement.

Responsibilities

• Evaluate customer creditworthiness, set credit limits, monitor payment behavior, and recommend account actions.
• Supervise collection activities, review aging reports, support payment arrangements, and collaborate with internal/external partners.
• Lead, coach, assign tasks, monitor performance, and resolve operational issues.
• Prepare performance reports, ensure adherence to policies, and analyze data to identify trends and risks.
• Identify efficiencies, partner with cross-functional teams, and support system enhancements.

Requirements

• 3+ years in credit, collections, finance, or related fields.
• Strong analytical, problem-solving, negotiation, and communication skills.
• Experience managing operations and using financial systems.

Qualifications

• Preferred: Bachelor’s degree, supervisory experience, knowledge of receivables management, and cross-team collaboration skills.

Benefits

• Competitive salary
• Comprehensive benefits
• Opportunities for impact and growth in a collaborative environment