Credit & Collections Manager

Springfield, MA | $85,000 - $95,000 Are you a proven collections leader ready to take ownership of an organization's credit and collections function? This is an opportunity to join a stable, growth-oriented company where you'll have the ability to make a direct impact on cash flow, process improvement, and team development. Why You'll Want to Join Lead the entire collections function and influence business resultsManage and develop a team of three professionalsJoin a well-established organization with a strong reputation and long-term stabilityWork in a technology-driven environment focused on continuous improvementVisible leadership role with the opportunity to drive changeComprehensive benefits package Key Responsibilities Lead and manage all collection activities across the organizationSupervise, coach, and develop a team of three collections professionalsHandle escalated collection matters and key customer accountsBuild strong client relationships to improve payment performanceDrive timely collections efforts and reduce aging receivablesAnalyze collection metrics and identify process improvementsPartner with internal teams to resolve customer issues and support business objectivesServe as the organization's primary Credit & Collections leader Qualifications Prior experience leading a Credit & Collections teamStrong knowledge of accounts receivable and collections best practicesExperience managing complex customer accounts and escalated issuesDemonstrated success improving collections performance and reducing agingExcellent communication, relationship-building, and leadership skillsExperience utilizing ERP systems and technology-driven processes is a plus If you're looking for a leadership opportunity where your expertise will be valued and your results will be recognized, we'd love to connect. #INOCT2026 #CreditAndCollections #CollectionsManager #CreditManager #AccountsReceivable #ARManager #FinanceJobs #AccountingJobs #LeadershipJobs #ManagementJobs #Hiring #JobOpportunity #FinanceCareers #AccountingCareers #SpringfieldMA #MassachusettsJobs #Recruiting #CareerGrowth #CollectionsJobs #CreditJobs #OpenPosition