CREDIT - COLLECTIONS ANALYST

Location: Onsite - Jacksonville, FL | Schedule: Full-time, Monday–Friday | Pay: $35.00–$36.00 per hour | Type: Temp-to-Hire

About the Role

Kelly Services is seeking an experienced Credit & Collections Analyst to join a busy finance team in Jacksonville. This is an excellent opportunity for a credit professional who enjoys analyzing financial information, managing customer accounts, reducing credit risk, and building strong customer relationships.

Responsibilities

• Manage credit and collection activities while following established company policies and guidelines.
• Research and recommend credit limits for new and existing customers.
• Coordinate credit limits across multiple sites and ensure customers remain within approved limits.
• Monitor, review, and update credit limits based on current financial and market conditions.
• Monitor accounts receivable and actively collect past-due balances.
• Communicate with customers to resolve credit and collection issues.
• Use multiple credit reporting agencies to evaluate customer credit risk.
• Communicate important customer credit information to appropriate internal teams.
• Protect company assets through effective receivables management and collection practices.
• Coordinate third-party collection agencies when needed.
• Participate in credit organizations and industry forums such as NACM and D&B.
• Prepare documentation related to bankruptcy and court claims.
• Monitor and maintain records related to D&B reports and credit information.
• Provide credit recommendations and financial information to other departments.
• Perform additional duties as assigned.

Requirements

• Bachelor’s degree in Finance, Accounting, Business, or a related field preferred.
• 3+ years of credit, collections, accounts receivable, or related financial experience.
• Strong understanding of credit analysis and accounts receivable.
• Experience reviewing customer financial and credit information.
• Strong communication, organization, and problem-solving skills.
• Ability to work independently while collaborating with sales, finance, and other departments.
• Strong attention to detail and sound business judgment.

Benefits

• Voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, and a legal plan.
• Retirement savings plan.
• Service bonus and holiday pay plans (earn up to eight paid holidays per benefit year).
• Transit spending account.
• Paid sick leave under the applicable state or local plan.

Pay

$35.00–$36.00 per hour

Schedule

Full-time, Monday–Friday