Credit Collections Analyst

Key Responsibilities

• Work in a fast-paced environment, performing multiple tasks and managing time effectively.
• Communicate and handle incoming phone calls from store personnel, resolving customer situations related to credit limits, closed accounts, or accounts on credit hold.
• Meet monthly quota on outbound collection calls.
• Conduct credit investigations and evaluations to assess credit risk, approving new customer accounts and assigning credit limits.
• Maintain accounts daily, placing them on hold, releasing orders, reviewing collection notes and aged balances, and providing necessary account adjustments.
• Prepare credit reviews in accordance with the Credit policy.
• Collaborate with the commercial sales team to monitor and reconcile assigned accounts, and participate in monthly calls to discuss delinquent accounts.
• Proactively identify issues and suggest solutions during monthly calls with the sales team.

Qualifications

• Bachelor’s degree in Finance, Accounting, or a business-oriented field of study, preferred.
• Experience with SAP and other credit software.
• Previous Credit experience preferred.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Occasional travel may be required, up to 10%.