Credit Collections Analyst

About the role

As a Credit and Collections Analyst, you will provide a broad range of financial related support to internal and external customers. You will report to the Credit Services Manager. This is a hybrid role with 3 days in the office and 2 days remote in the Cranberry Township, PA Office.

Responsibilities

• Ability to work in a fast-paced environment requires a skillset to perform multiple tasks and strong time management skills.
• Communicate and answer incoming phone calls from store personnel - resolves customer situations dealing with credit limits, closed accounts, or accounts placed on credit hold.
• Monthly quota required on outbound collection calls.
• Perform credit investigations and evaluations of credit risk to approve new customer accounts and assign credit limits.
• Monitor accounts daily - place accounts on hold, release orders, review collection notes and aged balances – provide account adjustments as necessary.
• Prepare credit reviews in compliance with the Credit policy.
• Communicate with commercial sales team on the status of assigned accounts, and complete account reconciliation based on investigation and analysis.
• Participate in monthly calls with the sales team to review delinquent accounts. Proactively identify issues and recommend resolutions.

Qualifications

• Bachelor’s degree in Finance, Accounting, or Business oriented field of study, preferred
• Experience with SAP and other credit software.
• Previous Credit experience preferred.
• Proficiency with Microsoft Office (Outlook, Word, Excel, Power Point)
• Infrequent travel expectations can be up to 10%.
• Applicants must be authorized to work in the U.S. without employment-based visa sponsorship (now or in the future). This includes H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visas.