Credit and Collections Manager
About the role
As a Credit & Collections Manager at Hunter Truck, you'll lead a team of Accounts Receivable professionals while driving automation, optimizing cash flow, and maintaining strong customer relationships.
Responsibilities
People Focused: Lead, mentor, and develop the credit and collections team, fostering a culture of collaboration, accountability, and continuous improvement.
Curiosity Driven: Leads with curiosity, constantly questioning the status quo to drive improvements.
Workload Management: Assign workloads, monitor daily activity, and ensure adherence to established AR policies, procedures, and internal controls.
Credit Management: Evaluate customer creditworthiness through analysis of financial statements, credit reports, payment history, and risk profiles; establish and maintain credit limits based on company policy and risk assessments; interface with legal and collection agencies to support collections efforts; ensure compliance with relevant regulations (FCRA, UCC, data privacy requirements).
Collections Management: Oversee the AR portfolio to ensure timely collections, accurate cash application, and prompt resolution of customer disputes; monitor A/R aging reports and implement strategies to reduce DSO (Days Sales Outstanding); oversee third-party integrations (such as Stripe) to ensure leveraging program capabilities; partner with business to resolve disputed charges; manage escalated accounts and negotiate payment arrangements when necessary.
Reporting & Analysis: Develop and leverage departmental key performance indicators (KPIs) to track and report key AR metrics such as Days Sales Outstanding (DSO), aging trends, unapplied cash, and customer status; conduct monthly reviews of credit exposure, delinquency trends, cash receipts, and portfolio risk with the finance leadership team to ensure proactive decision-making; identify root causes of departmental issues and recommend process improvements.
Requirements
Necessary skills include but are not limited to: strong analytical and financial statement review skills, solid understanding of credit risk principles and collection strategies, experience monitoring AR performance metrics and taking corrective action to drive results, excellent communication, negotiation, and customer relationship skills, proficiency with ERP/CRM systems, AR automation, and reporting tools.
Qualifications
Bachelor’s degree in Finance, Accounting, or related field.
5–7+ years of progressive credit, collections, or accounts receivable experience.
Skills
Strong analytical and financial statement review skills.
Solid understanding of credit risk principles and collection strategies.
Experience monitoring AR performance metrics and taking corrective action to drive results.
Excellent communication, negotiation, and customer relationship skills.
Proficiency with ERP/CRM systems, AR automation, and reporting tools.
Benefits
Comprehensive benefits package including medical, dental, vision, FSA, and a variety of optional benefits.
401(k) with company match.
Competitive Paid Time Off and paid holidays.
Your success is our priority. We offer training, mentorship, and advancement opportunities.
A supportive, team-first culture where you're never just a number.
A legacy of stability in a company that is family-owned and trusted since 1938.
Pay
Competitive pay and bonus opportunities.
Schedule
Monday through Friday, 8:00am to 5:00pm.
Application
If you want a role where you're valued, supported, and able to grow, this is it. Apply today and take the next step in your career.
Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.