CPHS Admissions Coordinator

Essential Duties And Responsibilities

• Process and maintain applications utilizing CRM and centralized application systems, ensuring completeness of all required materials (e.g., transcripts, test scores, etc.).
• Evaluate application materials to support interview selection and admissions decisions.
• Update applicant and student data in systems, including GPA, status changes, and notes.
• Review compliance requirements (e.g., background checks, screenings, immunizations, etc.).
• Review background checks, substance abuse screenings, and immunizations of all incoming CPHS students, as required by the assigned program.
• Represent CPHS at on-campus, off-campus, and virtual recruitment events.
• Build and maintain relationships with advisors, faculty, and external partners.
• Aid in undergraduate pre-health recruitment and outreach initiatives.
• Develop and improve recruitment presentations and strategies.
• Plan and execute interview days, open houses, visitation events, webinars, and orientations.
• Collaborate with departments to support dual-degree and program-specific events.
• Serve as primary point of contact for prospective and admitted students.
• Provide timely, accurate advising on admissions requirements and processes.
• Maintain communication workflows in CRM/CAS systems.
• Respond to inquiries within 24 hours.
• Utilize CRM, CAS, SIS, and database systems to manage applicant and student data efficiently.
• Track recruitment data and support assessment initiatives.
• Submit weekly and monthly reports to leadership.
• Ensure website, academic bulletin, and program pages are current.

Leadership And Administrative Support

• Supervise and coordinate student ambassadors.
• Maintain training materials and admissions coordinator manual.
• Participate in institutional events (e.g., White Coat, Graduation, etc.).

Education And Experience

• Bachelor’s degree required, master’s degree preferred.
• Two years or more years of experience in admissions preferred.
• Experience in CRM, SIS, MS Office, and social media marketing knowledge and skills preferred.
• Experience in a higher education or non-profit sector preferred.

Knowledge, Skills, And Abilities

• Demonstrates strong attention to detail and accuracy while performing repetitive and data-intensive tasks.
• Communicates clearly, professionally, and effectively with diverse audiences through written and verbal channels.
• Possesses strong interpersonal, organizational, and time management skills, with the ability to prioritize competing responsibilities.
• Proficient in standard office technologies and adaptable to learning new and emerging systems quickly.
• Familiarity with Customer Relationship Management (CRM), Common Application Systems (CAS), Student Information Systems (SIS), and relational databases preferred.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and digital communication platforms, including web, text, and chat tools.
• Experience managing and maintaining social media platforms in a professional or organizational setting.
• Demonstrates professionalism, discretion, and sound judgement when interacting with students, faculty, staff, leadership, and external partners.
• Works effectively both independently and collaboratively in a team-oriented and diverse environment.
• Applies critical thinking and sound decision-making in complex, fast-paced, and evolving situations.
• Effectively manages multiple concurrent projects while meeting deadlines and maintaining quality standards.
• Demonstrates adaptability, flexibility, and a proactive approach in a dynamic work environment.
• Willingness and ability to work occasional evenings, weekends, and travel as needed, including overnight stays.