Courtyard Houston Downtown Convention Center - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel at home.
• Communication Champ: Clear, confident communication and a smile to ensure smooth interactions.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with quick thinking and smart solutions.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details efficiently.

Education & Experience

• High school diploma or equivalent.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Competitive benefits package including medical, dental, and vision coverage.
• Short-term and long-term disability income.
• Term life and AD&D insurance.
• Paid time off.
• Employee assistance program.
• 401(k) retirement plan.

Property Information

• Located within walking distance of the Toyota Center and House of Blues.
• Close to the Metrorail line.
• Rooms feature 11 feet high ceilings, flat-panel TVs with cable channels, small refrigerators, and tea and coffee-making facilities.
• Modern gym with cardiovascular equipment, free weights, and treadmills.
• Bistro for breakfast and dinner options, and a full bar.
• Courtyard Market for purchasing food items 24/7.
• On-site Starbucks Cafe.
• Within 8 minutes' drive of Minute Maid Park and BBVA Compass Stadium, and 7.1 miles from NRG Stadium.