Front Desk Agent Courtyard Downtown

About the role

This position is responsible for providing exceptional customer service to guests at the hotel’s front desk.

Responsibilities

• Welcoming guests and assisting with check-in/check-out procedures.
• Handling guest reservations and modifications.
• Processing payments and issuing receipts.
• Maintaining cleanliness and organization of the front desk area.
• Responding to guest inquiries and concerns.
• Managing room status and availability.

Requirements

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Ability to work flexible hours including weekends and holidays.
• Basic computer skills, including proficiency in Microsoft Office applications.
• Experience in hospitality or related field preferred.

Qualifications

• Positive attitude and ability to handle stressful situations calmly.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.

Skills

• Customer service skills.
• Keyboarding skills.
• Basic knowledge of hotel operations.

Benefits

• Comprehensive health insurance coverage.
• Flexible scheduling options.
• Professional development opportunities.

Pay

The salary range for this position is $15.00 - $18.00 per hour.

Schedule

Shifts are typically Monday through Friday, with some weekend and holiday coverage required.

Contact

For more information or to apply, please visit our website or contact us directly.