Front Desk Agent | Courtyard, Portland Convention Center
Job Duties
- Anticipates and responds to guests in a friendly and positive manner
- Provides the highest level of service
- Processes check-ins and check-outs, verifies billing, creates reservations, and processes special requests
- Affords assistance to guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services
- Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary
- Understands and follows the company guest service recovery program
- Follows proper selling techniques and ensures strategies are utilized to maximize room revenues
- Maintains room availability, adheres to restrictions, and follows booking policies and procedures
Qualifications
- High school diploma or GED required
Pay
$17.00 per hour
Benefits
Full Time Associates qualify for benefits including Medical, Dental, Vision, PTO, and 401K. For more details, please refer to the company's benefits package.
Company Information
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more!
For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.