Courtyard Houston by The Galleria - Front Desk Supervisor

Key Skills/Responsibilities

• Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free.
• Be the go-to for reservations, VIP requests, and making every guest feel like a star.
• Keep things running like clockwork by tracking logs, managing messages and packages, and handling every detail professionally and quickly.
• Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
• Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.

Education & Experience

• A high school diploma or equivalent required.
• College coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.

Requirements

• Must have a valid driver’s license.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes:

• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Pay

Now offering Daily Pay!

Schedule

Flexible availability, including weekends and holidays.

Property Information

Located across from the renowned Galleria shopping center, this hotel features modern rooms with chic furnishings. Hotel facilities include an indoor swimming pool and a hot tub. Courtyard Houston by The Galleria offers air-conditioned guestrooms with a seating area and cable TV. Tea and coffee making facilities are included. Free WiFi access is provided by Courtyard Houston by the Galleria. Cardio equipment and free weights are provided in the gym for guests who like to exercise. The Bistro, an on-site restaurant, is also open to guests and offers an à la carte breakfast. The Houston city center including attractions such as the George R. Brown Convention Center and NRG Stadium is located 15 minutes' drive from this hotel. The museum district is about 5 mi away.