Courtyard Culver City Los Angeles - Front Desk Supervisor

Key Skills/Responsibilities

• Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free.
• Be the go-to for reservations, VIP requests, and making every guest feel like a star.
• Keep things running like clockwork by tracking logs, managing messages and packages, and handling every detail professionally and quickly.
• Stay sharp on rates, packages, and promotions to boost room revenue while keeping guests happy with great value.
• Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity, all while keeping safety and standards front and center.

Education & Experience

• A high school diploma or equivalent required.
• College coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.

Benefits

• After an initial waiting period, eligible for a competitive benefits package that includes:
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

We are a special property with an amazing team and are always looking for great individuals to join and grow with us. We are a full-service Courtyard with 266 rooms, full F&B operations including banquets, a la carte breakfast and dinner, and a full bar. We are located in the heart of Los Angeles, just minutes from the beaches of Santa Monica and Venice, very close to Sofi Stadium, Kia Forum and Intuit Dome and a quick drive to many other key parts of beautiful Los Angeles. We celebrate our team and celebrate talent, with monthly catered parties, free breakfast on the weekends, discounted food from our restaurant, and opportunities to make additional money through upsell and employee recognition programs. We emphasize personality and passion over experience, so whether you are switching careers or starting anew, we are ready to train and support the right people to grow a career in hospitality.