Course Support Administrator

Position Overview

The employee will provide day-to-day administrative, technical, and operational support to Course Directors, Program Directors, and Instructors at USAFSAM/FEEE. This role supports professional military medical education programs, workshops, and operational logistics to ensure effective training delivery and organizational continuity.

Essential Job Functions

• Course & Program Administration
  • Assist with coordination, organization, and daily management of professional education courses and workshops for USAFSAM/FEEE Course and Program Directors and Instructors.
  • Provide support with transmittal of program information and instructional materials.
  • Maintain Continuing Medical Education (CME) databases for course participants.
• General Administrative Support
  • Handle communication duties such as phone calls, email correspondence, document editing, and filing.
  • Serve as the primary point of contact for updates to the Aerospace Medicine Education Branch's Air Force Knowledge Exchange (AFKN) webpages.
  • Work with USAFSAM/ED on administrative documentation requirements of the USAFSAM/FEEE courses.
  • Provide administrative and technical support to the USAFSAM/FEEE education programs, including Graduate Medical Education (GME) programs.
• Technical Support & Systems Management
  • Support and maintain SharePoint sites in collaboration with the branch SharePoint Manager and Technical Expert.
  • Maintain the Continuing Medicine Education (CME) database for students attending USAFSAM/FEEE courses.
  • Utilize internal systems including: ETMS (Education Training Management System), TRS (Travel Request System), DTS (Defense Travel System), MICT, vPC, SharePoint.
• Travel Coordination
  • Prepare, process, and manage travel requests, orders, and vouchers through DTS and related systems.
  • Coordinate transportation and lodging for training events.
• Operational Support
  • Monitor and manage office supply inventory to ensure uninterrupted operations.
  • Provide assistance in physically moving training equipment (up to 45 lbs solo, 100 lbs two-person lift).
  • Occasionally support educational activities in outdoor or dusty environments and while standing for extended periods.
• Confidentiality & Data Integrity
  • Maintain confidentiality and security of all communications, documents, and data in accordance with Air Force policy.

Qualifications

• Minimum of 3 years' experience as an administrative program manager.
• Demonstrated advanced typing, strong organizational abilities, and the capacity to work independently.
• Proficient in Microsoft Office Suite (Teams, Word, Outlook) and advanced functions in Excel, PowerPoint, Adobe, and document management tools.
• Willingness to learn and manage digital training platforms adopted by USAFSAM to enhance educational delivery.

Highly Desired Qualifications

• Associate's degree (experience may be accepted in lieu of degree).
• Previous administrative experience in a military environment.