Counter Server / Barista / PT - Sycamore

About the Role

Reporting to the General Manager, we are looking for an exceptional Service Ambassador / Barista who loves to work with people. In addition to general duties, this person will be responsible for ensuring a smooth and efficient service while delivering a warm and welcoming experience to every guest.

Tartine is committed to creating a lasting legacy in our communities through hospitality and experience, delivering familiar offerings in a way you have never experienced—from a warm loaf of bread to a hot cup of coffee.

Core Values

• Openness: We are committed to transparency and approachability every step of the way, defining ourselves by our open kitchens, shared practices, and collaboration with partners and suppliers.
• Balance: Baking requires careful balance. Tartine is built on the balance of flavors, ideas, and collaboration between our founders, bringing together a diversity of people, ingredients, and approaches.
• Excellence: Patiently pursuing the best possible solution for our guests. We are united by a common high standard in each space, meal, and loaf.

Responsibilities

• Promote, work, and act in a manner consistent with the mission of Tartine.
• Actively engage with guests and maintain a floor presence.
• Fill in wherever necessary to get the job done.
• Perform service tasks, such as clearing tables, running food and drinks when necessary.
• Complete tasks as directed, including opening and closing task lists.
• Familiarity with computers and POS systems.
• Ensure every Tartine guest feels warm and welcome.
• Maintain the store in pristine order at all times.
• Ensure all food and products are consistently prepared and served according to Tartine quality standards.
• Communicate effectively with back-of-house management to ensure ticket times align with the pace of service and foster positive synergy between front and back teams.

Requirements

• 1 year of experience in the service industry.
• Proactively look for ways to improve.
• Ability to develop positive working relationships with all staff.
• Speak clearly and listen attentively to guests and staff.
• Adapt and succeed in a fast-paced environment.
• Exceptional customer service skills.
• An eye for detail and the ability to multitask.
• Ability to understand and work with restaurant apps and tech.
• Commitment to excellent hospitality.

Benefits

• Competitive hourly pay of $18.42 per hour + tips.
• Vacation accrual—up to 40 hours in the first year for full-time employees.
• 401(k) program.
• 100% company-paid medical, health, and dental insurance for you.
• Tartine team dining discount of 50% off at store locations.

Schedule

Shift days: Sunday, Monday, and Friday.