Server/Barista

Overview

Rose Bakery New York is seeking a Server/Barista to join our New York establishment. The selected candidate will be responsible for ensuring that patrons have an enjoyable dining experience by providing quality customer service.

Key Responsibilities

• Help patrons select food and beverages by presenting the menu and making suggestions.
• Prepares and serves hot and cold beverages according to brand specifications and the customers' requests.
• Stay updated on menu choices and daily specialties.
• Provide excellent, well executed customer service by responding to patron requests, inquiring of needs and observing the dining process.
• Transmit orders to the kitchen.
• Perform basic cleaning tasks as needed or as directed by the Café Manager.
• Promptly address customer service issues.
• Contribute to the team effort.
• Consistently adhere to grooming and appearance standards.
• Follow sanitation, safety and alcohol beverage control policies.

Attitude

• A highly motivated individual able to converse with all levels both internally and externally.
• Self-starter, able to set the standard by their own professionalism and attitude.
• Must be energetic, self-motivated, self-organized and a team player. Willing to do whatever it takes to get the job done.
• Decisive, structured and organized, with a keen eye for detail.
• Punctual, possesses excellent time management skills.
• Flexible, adapts to the ever changing needs of the business.
• Possesses an enthusiasm and a passion for the Rose Bakery philosophy.

Skills

• Innate sense of hospitality.
• Familiarity and comfortable operating espresso machine.
• Excellent communication skills.
• Capable of multi-tasking while maintaining a high attention to detail.
• Flexible to the needs of the business.
• Strong work ethic.
• Past professional service experience.
• Wine and beer knowledge a plus.
• A desire to always seek improvements.
• General understanding of Department of Health food safety standards.
• Cleanliness and organization.