Barista/Server

About the Role

As a Server & Barista in the Lobby Market, you'll be one of the first friendly faces our guests see as they begin their day. You'll provide warm, efficient counter or sit-down style service while preparing crafted coffees, teas, and other beverages and helping create an inviting, well-organized environment.

Responsibilities

• Welcome guests with warmth, energy, and genuine hospitality.
• Take the time to understand what guests are looking for and make thoughtful recommendations.
• Prepare and serve hot and cold coffee and tea beverages according to established recipes, presentation standards, and guest preferences.
• Provide friendly and efficient counter-style breakfast and market service.
• Develop a strong knowledge of our food and beverage offerings so you can confidently answer questions and guide guests through their options.
• Accurately take, enter, and deliver guest orders while maintaining an efficient pace of service.
• Handle POS transactions, guest payments, and cash accurately and responsibly.
• Maintain a clean, organized, stocked, and welcoming Lobby Market throughout the shift.
• Prepare your station for service and help ensure products, supplies, equipment, and service areas are ready for the day.
• Anticipate guest needs and respond quickly and thoughtfully to questions or requests.
• Partner with Culinary, Food & Beverage leadership, and fellow colleagues to keep service running smoothly.
• Follow all food safety, sanitation, cash-handling, and hotel service standards.
• Jump in wherever needed to support the team and create an exceptional guest experience.

Requirements

• Warm, personable, and genuinely excited about taking care of people.
• Energetic and comfortable working in a fast-paced environment.
• Passionate about coffee, food, and hospitality.
• Curious and eager to learn more about our menu, ingredients, and beverage offerings.
• Detail-oriented and committed to quality, cleanliness, and presentation.
• A confident communicator who interacts professionally with guests and colleagues.
• Comfortable balancing multiple orders and priorities while maintaining a positive attitude.
• A team player who notices what needs to be done and is ready to jump in and help.

Qualifications

• Previous serving or barista experience.
• Knowledge of coffee preparation, brewing techniques, and beverage equipment is preferred.
• Previous experience with cash handling and Point of Sale (POS) systems.
• Passion for food and beverage, excellent service, guest relations, and hospitality.
• The ability to learn and confidently communicate menu and beverage offerings.
• Flexibility to work a schedule that may include early mornings, weekends, and holidays.
• The ability to stand and walk for extended periods and safely lift, push, pull, and carry items weighing up to 20lbs as required by the position.

About Us

Hotel Kansas City isn't simply a place to stay—it's a gathering place shaped by more than 100 years of Kansas City history. Today, the hotel brings that legacy to life through memorable dining, nightlife, events, and hospitality experiences. As part of Hotel Kansas City and Hyatt, you'll join a team of hospitality professionals who care about their craft, their guests, and one another. This is an opportunity to strengthen your food and beverage skills, grow your hospitality career, and help create the kind of everyday moments guests remember.

Benefits

• Free room nights
• Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, Vision
• 401K at 30 days of employment
• Life and Disability Insurance
• 401K with company match
• Generous Paid Time Off
• Paid Family Bonding Time and Adoption Assistance
• Employee Stock Purchase Plan
• Tuition Reimbursement Program