Counter Sales/Warehouse Associate - Scranton, PA
About the role
A career at Cooper Electric Supply, LLC is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Cooper Electric Supply, LLC offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the northeast and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.
Responsibilities
- Greet walk-in customers and assist with order and product selection.
- Enter sales orders and pick items from warehouse inventory.
- Prepare customer sales ticket and collect customer payment.
- Handle phone-in customers with pleasant and courteous etiquette.
- Encourage the use of digital tools across customer base.
- Utilize customer tickets to pull orders accurately and timely.
- Accurately check and receive inbound products and confirm the shipment is consistent with the purchase order.
- Perform cycle counts as necessary to ensure inventory count is accurate.
Requirements
- Sales experience and/or electrical knowledge preferred.
- Strong customer service skills and inter-personal communication skills.
- Strong mathematics, verbal, and written communication skills.
- The ability to effectively communicate information and present solutions to a customer.
- The ability to operate computers and relevant computer software.
Physical Requirements and Work Environment
- The ability to sit, stand, and walk for the full length of the assigned shift.
- The ability to lift, push, and pull material and objects weighing up to 50 lbs. and heavier weights with proper equipment.
- The ability to bend, stoop, kneel, reach, and climb to perform various duties.
- The ability to operate appropriate powered industrial trucks safely. Training will be provided.
- Various portions of the job are performed in a retail and warehouse setting.
Location and Work Hours
Location: Scranton, PA
Work Hours: 7AM-4PM
Pay and Benefits
Salary Range: $17-$19/ hourly
What We Offer You: Great family-friendly benefits to full-time associates including healthcare plans, dental & vision, paid time off, paid parental leave, 401(k) retirement savings with company match, professional and personal development programs, opportunity to become a shareholder, employer-paid short- and long-term disability, employer-paid life insurance for spouse and dependents, robust wellness program, gym reimbursement, employee assistance program (EAP), military-friendly company, and many employee resource groups (ERGs).