Corporate Warranty Coordinator - 1406

About the role

This hourly position drives the standardization and elevation of warranty billing processes across all WSA locations. The role functions as a key position, assuring vendor warranty claims are filed accurately and monitored for approval. Daily operations are highly varied, involving close collaboration with billing departments, program managers, and project management teams to resolve disputes. Financial oversight is a major focus, requiring direct partnership with accounts receivable and vendors to reconcile outstanding account balances. The position also teams up with the Mobile Repair Team, HUB’s and Satellites to lock in coverage approvals and maximize claim accuracy. Finally, this role takes charge of annual vendor rate increases.

Responsibilities

• Assists in implementing and maintaining consistent process across WSA for warranty billing on the proper process for submitting claims to vendors.
• Coincides with all WSA billing departments, program managers, and project management regarding program coverage, filing claims and resolving disputes.
• Aids in reconciling outstanding warranty account balances for all locations.
• Works directly with accounts receivable and coordinates with vendors to collect and reconcile customer disputes pertaining to warranty and program claims.
• Works with the Mobile Repair Team (MRT), HUB’s and Satellites to get coverage approvals (assures claims are filed appropriately).
• Assure that annual hourly rate increases are submitted to vendors and are being paid accordingly when claims are approved.
• Effectively and clearly communicate (i.e., speak, write, read) in English.

Requirements

• A High school diploma or equivalent.
• A valid driver’s license approved for airline travel and/or a valid passport is ideal, but not mandatory.
• Bachelor’s degree in accounting, finance, business administration preferred but not required.
• Strong verbal, written and interpersonal skills.
• Customer service oriented.
• Experience In Multiple Projects & Customer Interface Preferred.
• Aviation work order and billing process experience preferred.

Qualifications

Self-motivated and able to perform in a fast-paced environment where working under specific deadlines and time constraints will be common. This person will need to have strong attention to detail, be well organized and able to prioritize workload efficiently.

Skills

Basic personal computer operations.

Benefits

Medical, Dental and Vision Coverage with Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Life Insurance, Disability Benefits & Supplemental Benefits
401(k) Plan with Employee Contributions & Employer Match
Paid Company Holidays & Weekly Paid Time Off Accruals
Flexible Work Schedules include 5x8, 4x10 and 3x12
Weekly Competitive & Industry Leading Pay means you are paid more often
Bonus Opportunity based on Company and Site Performance
Internal Mobility & Career Advancement opportunities

Pay

The hourly rate for this position generally ranges between $25- $31. Actual hourly rate will vary and may be above or below the range based on various factors including but not limited to location, experience and performance.

Schedule

Compensation & Benefit Information The following information is disclosed according to state specific requirements. If the position applied to is not in a state with these requirements, the following information may not apply. The hourly rate for this position generally ranges between $25- $31. Actual hourly rate will vary and may be above or below the range based on various factors including but not limited to location, experience and performance.