Corporate Social Service Director

About the role

ALIYA Healthcare is seeking an experienced Corporate Director of Social Services to lead Social Services departments across our skilled nursing facilities.

Responsibilities

• Provide leadership, guidance, and support to Social Services departments across multiple skilled nursing facilities
• Develop and implement programs, policies, and procedures that promote resident well-being and regulatory compliance
• Conduct routine facility visits to assess Social Services operations and identify opportunities for improvement
• Mentor, train, and develop facility Social Services Directors and team members
• Ensure compliance with federal, state, and local regulations governing Social Services in long-term care settings
• Aid facilities with survey preparation, survey response plans, and regulatory compliance initiatives
• Monitor resident satisfaction, grievance resolution, discharge planning, and psychosocial outcomes
• Collaborate with Administrators, Directors of Nursing, and interdisciplinary teams to improve resident care and quality measures
• Support facilities with admissions, transitions of care, discharge planning, and complex resident situations
• Review documentation practices to ensure accuracy, timeliness, and compliance
• Aid with recruitment, onboarding, and performance management of Social Services personnel
• Participate in quality assurance and performance improvement initiatives
• Develop and track departmental metrics and performance indicators
• Promote a culture of resident-centered care, accountability, and continuous improvement
• Perform other duties as assigned

Qualifications

• Bachelor's Degree in Social Work, Human Services, Psychology, or a related field required
• Master's Degree preferred
• Licensed Social Worker (LSW) or Licensed Clinical Social Worker (LCSW) preferred
• Minimum of 5 years of Social Services leadership experience in skilled nursing, long-term care, or post-acute care
• Multi-site or regional leadership experience preferred
• Strong knowledge of CMS regulations, discharge planning, resident rights, behavioral health, and long-term care operations
• Proven leadership, coaching, and team development skills
• Excellent communication, organizational, and problem-solving abilities
• Ability to travel regularly to assigned facilities