Corporate Mortgage Loan Servicing Office Clerk

About The Role

The CRP MLSC Office Clerk is a part-time, temporary position that provides clerical and administrative support to the Mortgage Loan Servicing Center. This role helps keep daily office tasks organized, accurate, and moving efficiently so the MLSC team can continue supporting borrowers, division partners, and internal servicing functions. This is a Corporate position located in Spokane, WA. Click here to learn more about our bank divisions.

All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background. WA Applicants ONLY range: Spokane $17.31 to $24.43 per hour.

• Assist with requesting items from third parties, document handling, filing, data entry, support, and other administrative tasks as assigned.
• Provide general office support to the MLSC team, including special projects, backlog assistance, and other duties as assigned.
• Aid in indexing, organizing, and filing loan servicing documents in accordance with department procedures.
• Perform basic data entry and document tracking to help maintain accurate servicing records.
• Review documents for completeness and route missing or unclear items to the appropriate MLSC team member for follow-up.
• Aid in maintaining electronic files to support audit readiness, record retention, and efficient department operations.
• Assist with other clerical tasks needed for servicing, escrow, customer service, loss mitigation, or investor reporting support.
• Communicate clearly with team members and ask questions when additional guidance or clarification is needed.

Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education Required/Preferred: High School Diploma / GED
• Experience Required/Preferred: Required Experience Level: Beginner Experience
• Microsoft Office (Word, Outlook, Excel, PowerPoint) experience
• Experience: 1 year Minimum of 1 year administrative, clerical, banking, mortgage, or customer service experience
• Would an equivalent combination of relevant education and work experience be considered?: No
• Licenses/Certifications Required/Preferred: License/Certification Required
• Skills And Abilities: Strong attention to detail and ability to complete routine tasks accurately. Ability to follow written and verbal instructions, ask questions when needed, and work independently after training. Must have communication skills and ability to work well with team members and ask questions when additional guidance or clarification is needed. Ability to maintain confidentiality when handling borrower, loan, and company information. Willingness to learn mortgage servicing processes and support multiple areas of the MLSC team as needed.

Additional Requirements

• Travel Occasional travel required: (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities.

Working Conditions

• Environment: Indoors, a climate-controlled shared work area.
• Noise Level: Moderate noise; not extreme or excessive; within reasonable limits.
• Lifting: Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

What We Offer

• COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!

We Are An Equal Opportunity Employer

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.