Commercial Loan Servicing Officer

We need to output HTML fragment with sections: About the role? The posting includes a paragraph about company culture, mission, etc. That could be "About the role" or maybe "General Summary". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to include sections only when posting has real specific content. We need to preserve all substantive info, not invent. We need to parse the posting: - Opening: "People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members’ drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What Our Team Members Are Saying Video Clip 1 Video Clip 2 Video Clip 3" This is marketing fluff; we can treat as "About the role" maybe? But it's not about the role specifics; it's about company culture. Could be "About the role" or maybe we skip? The instruction: include a section ONLY when posting has real, specific content for it. The company culture is somewhat generic but still content. Might be okay to include as "About the role". However they said "Prefer a few substantive sections over many thin ones." So maybe combine culture and general summary into one "About the role" section. Then "General Summary" heading appears: "General Summary Under the supervision of the Loan Servicing Supervisor & Officer within the servicing team and following established policies and procedures, perform all post-closing duties relating to the servicing of the Bank’s commercial loan portfolio according to separation of duties established by the Department Head including but not limited to the following functional duties: The Commercial Servicing Officer will provide support and direction to less senior Specialists and will step in as back up to the Loan Servicing Supervisor." That's basically responsibilities. So we could have a "Responsibilities" section with that content. Then "DIRECT REPORTS The incumbent has no direct reports." That's a detail; could be part of Responsibilities or maybe a separate note. Probably include in Responsibilities as a sentence. Then list of essential functions: many bullet-like sentences separated by periods. We need to turn into

• for any list of duties/requirements/benefits. So we should extract each duty as a list item. Then "Qualifications Education: High school diploma or equivalent; some college courses a plus. Experience: Minimum of 5 years of commercial loan servicing experience required. Skills/Ability: PC literate, proficiency with MS Office, knowledge of IBS loan system a plus, ability to work in a fast-paced environment while maintaining a high level of accuracy, strong problem-solving and organizational skills, bilingual (English, Mandarin or Cantonese) is a plus." We can have sections: "Qualifications" (education+experience) and "Skills". Or combine into one "Qualifications" with subpoints? The instruction says use headings like Qualifications, Skills. So we can have Qualifications heading for education+experience, and Skills heading for skills. Then "Pay Range: $39.42 to $43.27/hour ON-GOING TRAINING Each team member is required to complete all required training including Compliance and Bank Secrecy Act/Anti-Money Laundering training suitable to his or her position within the Bank. Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus." We have Pay info: we can create a Pay section with that content. Also mention ongoing training maybe part of Benefits? But training is not benefit; could be part of Pay section or separate? Probably include in Pay section. Then "Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k)." That's Benefits section. Then there is privacy policy, EEO, accessibility contact, etc. Those are boilerplate to remove. Also there is "Video Clip 1 Video Clip 2 Video Clip 3" maybe ignore as boilerplate. We need to output only HTML fragment, no /, no markdown. We need to use

  for section headings. Use

  • for any list of duties/requirements/benefits. Use

    for prose. We must not repeat job title as heading (the page already shows it). Not present. We must not put Job ID/requisition numbers as headings. We must preserve all substantive information; do not invent or summarize away detail. We must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Thus we need to extract substantive content: - Intro about company culture and mission (People Drive Our Success...). Could be placed under "About the role" as prose. - General Summary: responsibilities description. - Direct reports: no direct reports. - Essential functions list: many items. - Qualifications: education, experience. - Skills: PC literate, etc. - Pay: range, training, bonus eligibility. - Benefits: list of benefits. We need to ensure we don't include filler like "ON-GOING TRAINING" maybe it's part of Pay section. We need to avoid creating sections with placeholder text like "commensurate with experience". Not present. Now let's draft. First, decide sections: - About the role (company culture/mission). Use

    About the role

    then

    with the prose. - Responsibilities:

    Responsibilities

    then maybe a

    for the general summary sentence, then

    • for each essential function. But we need to include direct reports statement; could be a

      within Responsibilities. - Qualifications:

      Qualifications

      then

      for education and experience. - Skills:

      Skills

      then
      • for each skill. - Pay:

        Pay

        then

        for pay range, training, bonus. - Benefits:

        Benefits

        then
        • for each benefit. Check if any content duplicated: The "ON-GOING TRAINING" sentence appears after Pay Range. We'll include in Pay section. Now we need to extract each essential function as list items. Essential functions paragraph: "Researches and resolve complex internal/external customer questions/discrepancies in loan accounting.Play key roles in department projects.Monitor the department’s shared email in-boxes and platforms to ensure completion of delegated items.Take lead role in special servicing processes that includes:Case Cost LendingSBA 1502 update and reportingSAD processing to include the following:Charge OffsOREO TransfersAccrual ChangesShadow Payment ProcessingPrepare GL Certifications.Serve as secondary reviewer and/or back-up of the following:Pay Off StatementsFTI Balancing and ReleasesDaily Index Rate SheetEstablished Control ReportsPrepayment Penalty Report85 Day Past Due ReportNon-Accrual Exception ReportReview and update Procedures and Job Aids to Assist management in ensuring loan servicing procedures adhere to bank policy and regulations.Responsible for research, review, and resolution of any Loan Servicing issues.Assist in short-term and long-term projects.Assist the CLS Supervisor in providing direction and guidance to staff in their assigned duties.Assist the CLS Supervisor with training and development of the team.Assist the CLS Supervisor and the Boarding team with complex research, review, and resolution of any Loan issues.Review vendor invoices.Provide general support, assistance, and backup for all servicing functions to include the following:Rate Rollovers and RepricingEstablish new Rate Contract Sub-NotesPaymentsPayoffsLoan AdvancesPay Off Statement PreparationSystem maintenanceRelease of Collateral ReviewPost Closing/Boarding document and Collateral Review." We need to split into sensible list items. The text is messy with missing spaces. We need to preserve all substantive information; we can split by periods where appropriate, but also need to keep the content. Let's manually parse: 1. Researches and resolve complex internal/external customer questions/discrepancies in loan accounting. 2. Play key roles in department projects. 3. Monitor the department’s shared email in-boxes and platforms to ensure completion of delegated items. 4. Take lead role in special servicing processes that includes: - Case Cost Lending - SBA 1502 update and reporting - SAD processing to include the following: * Charge Offs * OREO Transfers * Accrual Changes * Shadow Payment Processing - Prepare GL Certifications. 5. Serve as secondary reviewer and/or back-up of the following: - Pay Off Statements - FTI Balancing and Releases - Daily Index Rate Sheet - Established Control Reports - Prepayment Penalty Report - 85 Day Past Due Report - Non-Accrual Exception Report 6. Review and update Procedures and Job Aids to Assist management in ensuring loan servicing procedures adhere to bank policy and regulations. 7. Responsible for research, review, and resolution of any Loan Servicing issues. 8. Assist in short-term and long-term projects. 9. Assist the CLS Supervisor in providing direction and guidance to staff in their assigned duties. 10. Assist the CLS Supervisor with training and development of the team. 11. Assist the CLS Supervisor and the Boarding team with complex research, review, and resolution of any Loan issues. 12. Review vendor invoices. 13. Provide general support, assistance, and backup for all servicing functions to include the following: - Rate Rollovers and Repricing - Establish new Rate Contract Sub-Notes - Payments - Payoffs - Loan Advances - Pay Off Statement Preparation - System maintenance - Release of Collateral Review - Post Closing/Boarding document and Collateral Review. We need to output as
          • items; we can keep sub-items as part of the same li? The instruction: Use
            • for any list of duties/requirements/benefits. It doesn't forbid nested lists, but we can keep simple: each top-level duty as li, and include subdetails within the li text. Thus each li can contain the description including subpoints separated by commas or semicolons. We'll produce li items like: - Researches and resolve complex internal/external customer questions/discrepancies in loan accounting. - Play key roles in department projects. - Monitor the department’s shared email in-boxes and platforms to ensure completion of delegated items. - Take lead role in special servicing processes that includes: Case Cost Lending; SBA 1502 update and reporting; SAD processing (Charge Offs, OREO Transfers, Accrual Changes, Shadow Payment Processing); Prepare GL Certifications. - Serve as secondary reviewer and/or back-up of: Pay Off Statements; FTI Balancing and Releases; Daily Index Rate Sheet; Established Control Reports; Prepayment Penalty Report; 85 Day Past Due Report; Non-Accrual Exception Report. - Review and update Procedures and Job Aids to assist management in ensuring loan servicing procedures adhere to bank policy and regulations. - Responsible for research, review, and resolution of any Loan Serv