Corporate Counsel 2 - Global Customer Experience

About the role

The Corporate Counsel 2 - Global Customer Experience role focuses on supporting the Services Delivery Team (SD) and the broader Customer Experience Team (CX) that provide specialized technical and development services and solutions on the Snowflake service to our customer base. This is an in-person role based in Menlo Park, California or Dublin, California and reports to a Director, Assistant General Counsel.

Responsibilities

• Work closely and partner with the Sales, SD and CX teams on transactions that drive the company’s revenue.
• Structure, negotiate, and close transactional agreements.
• Closely with internal subject-matter experts on various topics that affect your area of business.
• Provide sound advice and guidance on legal and business-related issues to senior business leaders.
• Manage risk and ensure business and compliance needs are accurately reflected in agreements.
• Respond promptly to the demands of an active technology sales team and their management.
• Develop and deliver training on legal issues and contract processes.
• Support continuous improvements of forms, policies and processes to help streamline, simplify and automate the contracting processes.

Requirements

• A minimum of 5 years of legal experience including in-house experience, preferably with a successful, high-growth enterprise SaaS company.
• Law degree from an accredited U.S. law school and licensed to practice law in the U.S for a minimum of 5 years.
• Strong background dealing with SaaS-centric issues (i.e. revenue recognition, tax, privacy, security, data privacy, intellectual property), professional services and various go to market programs.
• Experience with supporting Statements of Work for professional services, such as drafting the terms, negotiating the terms and supporting a professional services sales team.

Qualifications

• Outstanding analytical, drafting, negotiation, collaboration, written, and communication skills.
• Exceptional and pragmatic organizational, project management, problem-solving and prioritization skills.
• Flexibility and eagerness to work hard in fast-paced environment and meet tight deadlines (especially at quarter end).
• The ability to think and execute both strategically and tactically.
• Highly effective interpersonal skills with the ability to work with a wide variety of people, at all levels inside and outside the organization, in a fast-paced environment.
• Service-oriented, responsive, professional, and strong integrity.

Skills

• Ability to forge strong relationships with Snowflake’s customers and cross-functional groups within Snowflake, including Sales, SD, CX, and Alliances.
• Flexibility, fun, hard-working, and a desire to be impactful, as your contributions will be a key driver to Snowflake’s continued growth and success.

Benefits

• Medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan.
• Flexible spending & health savings account.
• At least 12 paid holidays.
• Paid time off.
• Parental leave.
• Employee assistance program.
• Other company benefits.