Coordinator, Training Services

Role Summary

The Coordinator, Training Services will provide administrative and logistical support for the planning, execution, and evaluation of training programs. Reporting to the Senior Manager of Operations Training and Technical Development, this role will help support training assignments and LMS management and training services KPIs.

Responsibilities & Essential Functions Include

• Training Program Coordination: Assist in scheduling and organizing training sessions, workshops, and hands-on training experiences.

• Cook with Training Services and Safety Training teams to ensure timely communication and attendance for training programs.

• Administrative And Logistical Support: Maintain training calendars, track attendance, and ensure the availability of training facilities and resources.

• Aid in preparing reports, presentations, and other documentation for leadership reviews and training audits.

• Provide general support to the Senior Manager, Operations Training and Technical Development, as needed.

LMS Support And Record Management

• Assign training within the Learning Management System (LMS), ensuring accurate record-keeping and reporting.

• Aid employees with LMS navigation, troubleshooting, and training-related inquiries.

• Generate regular reports on training completion, certification status, and compliance with regulatory requirements with support from Training Services Specialists.

New Employee Onboarding Support

• Help coordinate the training components of new employee onboarding, ensuring role-specific training plans are assigned and tracked.

• Provide reports on training completion related to required Operational Qualifications (OQs) and safety training, and follow-up as necessary to promote completion within designated timelines.

Technical Development Support

• Support operations and technical development programs and initiatives as requested.

Position Requirements

• Education: Associate’s degree or equivalent experience required; a Bachelor’s degree is preferred.

• Experience: Minimum of 2 years of experience in training coordination, LMS administration, or a related field.

• Organizational Skills: Strong organizational and time-management skills with the ability to manage multiple tasks and deadlines.

• Technical Proficiency: Familiarity with Learning Management Systems (LMS) and proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

• Communication: Excellent interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and employees at all levels.

• Attention to Detail: Strong attention to detail, particularly in managing training records and reporting.