Coordinator Safety & Risk Management

About the role

Metrocare’s mission is to serve neighbors with developmental or mental health challenges by helping them find meaningful and satisfying lives. As the Safety & Risk Management Coordinator, you will support the Facilities department by coordinating safety, risk mitigation, and compliance functions across all Metrocare locations. The role proactively identifies and addresses facility‑related risks, ensures ongoing compliance with ADA accessibility and life‑safety standards, and promotes a secure and accessible work environment. You will be an active member of Metrocare’s Safety Committee and Environment of Care initiatives, lead routine audits of life‑safety equipment, and serve as the primary liaison with the Texas Council Risk Management Fund (TCRMF) for insurance matters.

Schedule

Monday – Friday, 8 am – 5 pm

Responsibilities

• Serve as an active member of Metrocare’s Safety Committee and Environment of Care Committee.
• Lead and coordinate life‑safety equipment audits across all facilities, including fire extinguishers, AEDs, emergency lighting, exit signage, and other critical infrastructure.
• Act as primary liaison with the Texas Council Risk Management Fund (TCRMF), coordinating annual insurance applications, claims investigations, and coverage verifications.
• Identify, assess, and report facility‑related risks such as safety hazards, security concerns, and equipment malfunctions; ensure timely resolution and mitigation.
• Coordinate with internal departments and external vendors to ensure compliance with Metrocare’s safety protocols, risk‑management standards, and ADA requirements.
• Support the creation, tracking, and resolution of incident and accident reports; ensure corrective actions are implemented and documented.
• Maintain and update preventative maintenance and inspection schedules to reduce operational risks and ensure regulatory compliance.
• Coordinate small‑scale ADA accessibility improvements, including signage, ramps, and pathway modifications.
• Conduct periodic site visits and inspections to monitor compliance with safety, risk, and accessibility standards; maintain detailed documentation.
• Oversee and document RFQs and vendor onboarding to ensure alignment with insurance and risk‑management criteria.
• Disseminate safety procedures, risk alerts, and emergency response protocols to staff in coordination with leadership.
• Provide on‑site support for after‑hours facility emergencies or urgent repair needs.
• Process and track invoices related to safety, risk management, and accessibility projects.
• Perform administrative support functions including report preparation, documentation management, and delivery of safety‑related materials to facilities as needed.

Competencies

• Conducts job responsibilities in accordance with ethical standards, state contracts, professional standards, and applicable state/federal laws.
• Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
• Self‑motivated and able to work independently.
• Excellent organizational, documentation, and time‑management skills.
• Ability to coordinate multi‑site safety and compliance activities effectively.
• Strong communication skills and ability to collaborate across departments.
• Proficiency with Microsoft Office, Adobe Acrobat, and related software tools.

Qualifications

• High School Diploma or equivalent (required).
• 5+ years of experience in safety, accessibility, or risk‑management related role (required).
• 2 years of experience in a safety, accessibility, or risk‑management related role (required).
• Bachelor’s degree in business, risk management, or related field (preferred).
• PSP (Physical Security Professional) or Certified Healthcare Security Officer (CHSO) (preferred).
• Valid driver’s license (required).
• Basic math skills.
• Ability to apply common‑sense understanding to carry out simple one‑ or two‑step instructions.
• Ability to deal with standardized situations with only occasional or no variables.
• Proficiency with Microsoft Word, Excel, Outlook, PowerPoint, and ability to use the Internet for resources.
• In‑county travel may be required daily; occasional overnight travel.

Benefits

• Medical, dental, and vision coverage.
• Paid time off and paid holidays.
• Employee Assistance Program.
• Retirement plan with employer matching.
• Health Savings Account with employer matching.
• Professional development allowance up to $2,000 per year.
• Bilingual stipend – 6 % of base salary.
• Additional benefits offered.