Coordinator Rehabilitation Clinic - Physical Therapy Multi

Coordinates and monitors day-to-day operations of a Rehab Therapy Center, including organizing, scheduling, and evaluating daily activities for occupational, physical, and speech therapy disciplines.

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Serves as an advocate for patients/families, ensuring patient/family rights are respected and patient satisfaction issues are addressed.
• Coordinates patient care in compliance with regulatory standards such as The Joint Commission and state licensure requirements.
• Participates in the communication and implementation of Clinic and organizational policies and procedures.
• Communicates and assists with updating clinic standards, protocols, and policies and procedures as needed.
• Assists Rehab Director with the orientation of Clinic Associates.
• Addresses and resolves conflicts involving staff, physicians, and patients/families.
• Assists Rehab Center Director with coordination and ensuring staff participation in process improvement activities.
• Establishes and enforces a method of ongoing maintenance and upkeep of Clinic supplies and equipment with staff.
• Collaborates effectively with therapists, physicians, administrators, patients, families, other departments, and the community to provide quality patient care and enhance patient outcomes.
• May review or assist with the bi-weekly payroll function for the department, ensuring accurate and timely processing of payroll transactions (at the discretion of the Rehab Director/Manager).
• Assists the Rehab Director with maintaining core staffing for both patient care and non-patient care staff.
• Assists with staff scheduling to ensure productivity for all rehab associates in the Clinic.
• Maintains and reports therapists' appointment schedules.
• Interacts with the Admitting Department, Business Office, HIM Department, and Patient Finance Department.
• Completes the admission process and scheduling of all referrals to the Clinic.
• Reviews and sorts incoming correspondence pertaining to the Rehab Clinic.
• Performs clerical duties such as faxing, copying, and mailing.
• Handles minor equipment maintenance or reports problems as needed.
• Maintains and manages medical records, ensuring proper storage.
• Demonstrates responsible money handling, ensuring co-payments due are collected at the time of service.
• Reconciles rehab desk cash and submits cash and reconciliation reports to the Business Office.
• Demonstrates and maintains a working knowledge of customer service principles and departmental expectations, using AIDET with all interactions.

Requirements

• Associate’s or Bachelor’s degree preferred.
• 3 years of experience in a medical professional setting preferred.
• Demonstration of leadership skills (decision-making, problem-solving, delegation, prioritization) and/or previous supervisory experience highly preferred.
• Current BLS certification preferred.

Schedule

• 5 days per week, 8 hours per day.
• Full Time.