Coordinator, Premium Services

About the role

The Coordinator, Premium Services is an integral part of the Premium Services Team at FedExForum. This position is responsible for working with the Premium Service department to help coordinate and maintain all Premium Services programs for FedExForum and the Memphis Grizzlies. This role will assist the Senior Director with managing our Concierge staff to ensure a safe, comfortable, and excellent guest experience through planning, monitoring, delegating, controlling and managing many aspects of the Premium Services department before, during, and after events. The Coordinator will serve as point person for ensuring that all positions are filled on an event-by-event basis. They will also serve as a culture builder with an emphasis on creating an authentic and meaningful relationship with the Premium Services