Coordinator Patient Accounts

About the role

Under supervision, handles patient telephone calls relating to self-pay accounts and document the patient's account accordingly for any action taken or requested. Demonstrates a thorough understanding of accepted billing and payment mechanisms. Demonstrates knowledge and understanding of the process of billing, claims processing and receivable follow-up.

Responsibilities

• Handle patient telephone calls relating to self-pay accounts
• Document patient accounts for any action taken or requested
• Apply thorough understanding of accepted billing and payment mechanisms
• Demonstrate knowledge of billing, claims processing, and receivable follow-up

Requirements

• High school diploma or equivalent
• One year of prior office/clerical experience
• Experience working with CPT and ICD-9/10 terminology

Preferred Qualifications

• Prior experience in hospital third party billing practices and telephone contact
• Experience with database software, including Microsoft Products (Excel)

Pay

$17.98 - $25.17 per hour, depending on experience

Schedule

Day shift, 40 hours per week

Benefits

• Medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week with flexible plan options and coverage tiers
• Discounted childcare through Bright Horizons
• Voluntary benefits including pet insurance, legal services, and identity theft protection
• PTO accrual starting from day one
• 403(b) retirement plan with company match
• Flexible spending accounts
• Access to financial advisors
• Up to $400/year in wellness rewards
• 24/7 EAP counseling and virtual mental health support
• Food pantry access
• PTO donation program
• Professional attire through the Classy Closet
• Access to 100,000+ online courses and leadership programs
• Tuition reimbursement
• Clinical ladders and internal mobility opportunities
• Engagement Councils and peer recognition programs
• Team events including trivia, trunk-or-treat, volunteer days, staff choir, and seasonal celebrations

About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we'd love for you to consider joining us!

This response is AI-generated, for reference only.