Patient Account Coordinator

About the role

Join our award‑winning team at Valley View Care Center, a National Quality SILVER Award winner. The Account Coordinator is responsible for the processing and maintenance of patient billing, patient trust accounts, file management, collection of patient bills, and accounts payable.

Location: Valley View Care Center, 1050 4 Mile Road NW, Grand Rapids, MI 49544 (serving Comstock Park, Grand Rapids, Grandville, Jenison, Wyoming, Northview, East Grand Rapids, Coopersville, Allendale, Hudsonville, Kentwood, Sparta, Cutlerville, Byron Center, Rockford, Forest Hills, Kent City, Ravenna, Zeeland, Cedar Springs, Caledonia, Fruitport, Lowell within 15 miles).

Responsibilities

• Supervise and process inpatient/outpatient charges, posting, billing, and collection operations, ensuring compliance with policies and procedures.
• Screen and review applicants to determine patient billing coverage and whether patient benefits are exhausted.
• Ensure accurate and timely billing by staff and establish controls for appropriate submission, billing, and payment cycles.
• Assist with billing for Medicare, Medicaid, Private Medical Insurance, and HMOs.
• Monitor billing and collections, ensuring proper accounting procedures and records are maintained in compliance with state and federal regulations.
• Process and maintain patient billing, patient trust accounts, file management, collection of patient bills, and accounts payable.

Qualifications

• Bachelor’s Degree in Business Administration, Accounting, Healthcare, or equivalent combination of education and experience preferred.
• 1‑3 years of related experience, including previous Accounts Receivable, Collections, Billing, or Healthcare experience preferred.
• Basic knowledge of insurance guidelines, medical terminology, and HIPAA compliance guidelines.

Skills

• Excellent customer service skills with a commitment to delivering excellent, passionate, innovative care.
• Team player, dedicated to doing what it takes to support team members and get the job done.

Benefits

• Best‑in‑class benefits
• Generous paid time off
• Holiday pay
• Career advancement opportunities – grow within the company
• Tuition reimbursement – up to $2,500 per year
• Unlimited friends & family referral bonuses – up to $1,500 per referral (any position, any of the 27 facilities)
• 401(k) with employer match
• Attentive & supportive leadership

Pay

Negotiable wages with yearly wage increases.

Schedule

Part‑time position with flexible scheduling to accommodate your needs.