Coordinator, Information Technology
AgCertain Industries, Inc. · Ames, IA · 1 wk ago
Information TechnologyFull-time
Responsibilities
- Operate safely and appropriately in all AgCertain situations and environments
- Collaborate with internal teams on IT support and planning
- Ensure effective technology set-up and network requirements to meet daily business requirements including user account creation, access management, and offboarding
- Maintain cybersecurity by monitoring issues and creating solutions
- Ensure all technology within both office and production settings is functioning properly
- Manage Windows Server environments, including updates, Active Directory, Group Policy, DNS, and DHCP administration
- Manage VPN and remote access configurations
- Troubleshoot wired and wireless performance issues
- Install infrastructure hardware as necessary
- Support hybrid Microsoft 365 and on-premise Exchange setups
- Support warehouse scanners, mobile devices, printers, and other technology requiring hands-on technical help
- Deploy and manage desktops and laptops for business functions
- Understand and apply Occupational Safety and Good Manufacturing Practices to procedures within the plant
- Complete all required documentation accurately and in a timely manner
- Participate in all company trainings
- Perform additional duties as assigned
Qualifications
- A Bachelor’s degree in Information Technology, Computer Science, Information Systems or related field
- Three (3) years experience in IT Infrastructure or Systems Administration preferred
- Physical abilities to include lifting 50 lbs (23 Kg), climbing several flights of stairs, and not being affected by heights
- Strong troubleshooting and multi-tasking skills
- Familiarity with Entra ID, Intune, Cisco Duo, and VPN technologies
- Experience in a multi-site network environment
- Ability to analyze data and contribute to strategic decision-making
- Excellent communication, organizational, management, and computer skills
- Ability to interact professionally and effectively with internal and external customers
- Act with humility, honesty, integrity, and a commitment to safety