Coordinator, Faculty Success

Job Summary

The Coordinator, Faculty Success is responsible for supporting the TCU and Burnett School of Medicine faculty appointment, reappointment, promotion, and termination processes. They serve as a resource for the School of Medicine on faculty success processes and policies, collaborating with internal and external units to support the faculty.

Duties & Essential Job Functions

• Processes all academic appointment-related transactions including the coordination of faculty actions by preparing faculty appointment portfolios, contracts, salary letters, and preparing and routing personnel action forms, termination records, and updating faculty salary information.
• Ensures adherence to organizational policies and practices.
• Supports department chairs in scheduling and coordinating departmental faculty meetings.
• Maintains school bylaws and faculty governance activities, including administrative support for the Faculty Advisory Council.
• Manages receipt and review of electronic appointment information; applies appointment policies and guidelines to review; actively monitors and reconciles discrepancies.
• Oversees timelines and appropriateness of appointments exercising judgment and discretion in resolving issues for the various faculty appointment levels.
• Communicates with faculty regarding hiring and appointment processes including payroll payment options; contacting facilities to verify degrees, creating and modifying confidential faculty records, and developing credentialing files and informational databases.
• Ensures accurate faculty data is entered into the school faculty management system and ensures quality control and integrity of faculty records within the school faculty system as well as university records.
• Prepares confidential reports for use by various constituencies (internal and external) on an ongoing basis.
• Liaises with internal offices to develop and maintain working partnerships (Human Resources, Office of the Provost, and Burnett School of Medicine academic departments) and works proactively and collaboratively on process and ensuring data integrity for school of medicine faculty appointments.
• Administers, coordinates, and develops events and activities involved in assigned programs and projects.
• Assists Assistant Director and the Director of Faculty Success with projects as needed.
• Affords logistical support for all Faculty Success data initiatives.
• Affords assistance in drafting and distributing routine communications related to faculty success processes, deadlines, meetings, programs, and initiatives.
• Supports the development and maintenance of faculty-facing informational and basic marketing materials, including guides, templates, web content, and promotional materials.

Required Education & Experience

• Bachelor’s degree and 2 years’ experience in higher education and knowledge of university academic structure, policies, and procedures.
• OR 6 years’ experience in higher education and knowledge of university academic structure, policies, and procedures.

Preferred Education & Experience

• Experience with medical school faculty success and appointment policies, and processes.
• Experience working with web-based HR systems, particularly PeopleSoft.

Knowledge, Skills & Abilities

• Knowledge of customer service techniques.
• Knowledge of research techniques.
• Knowledge of Federal regulations concerning equal opportunity, and affirmative action.
• Skills in the use of Microsoft Office to include Word, Excel and Outlook.
• Skills in the use of database management.
• Skills in organization with strong attention to detail.
• Ability to demonstrate a strong service-oriented work ethic.
• Ability to manage multiple projects and meet deadlines.
• Ability to evaluate and implement processes to improve operations.
• Ability to communicate professionally and effectively, both orally and in writing.
• Ability to maintain confidentiality.

Physical Requirements

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment

• Indoors and sedentary.
• Subject to schedule changes and/or variable work hours.
• No harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.
• This role is an on-campus and in-person position.

Texas Christian University Employment Values Statement

• Inspires and fosters a culture of integrity, engagement, community, and excellence in the workplace.
• Treats applicants and employees with fairness and respect.
• Hires and promotes individuals based on their qualifications and their commitment to making a positive impact on our student-centered community.
• Fairly considers all qualified individuals, ensuring we are a workplace free from unlawful discrimination and harassment.