Coordinator, Distribution I

About the Role

Manage the daily operations of warehouse functions, which may include:

• Shipping and receiving
• Returns processing
• Order control and release
• Delivery and pickup scheduling
• Coordination of pre-installations
• Parts processing (area markets)
• Maintaining accuracy of processing and inventories

Responsibilities

Order Control/Order Release

• Release orders for assigned organizations on a scheduled basis and as needed, collaborating with Operations Management (OM).
• Check orders for critical backorders vs. Essential Items list; hold or release as available.
• Monitor open order reports to ensure all shippable orders are processed.
• Assist Sales, Service, OM, and other groups with inquiries or issues related to orders, returns, or receiving.
• Perform other warehouse administrative duties as assigned.

Returns Processing

• Process all RMAs received daily and coordinate order modifications as needed.
• Research and follow up on unsuccessful pickups; reschedule for the earliest possible date.
• Coordinate with Sales, Service, OM, and other groups for machines that cannot be picked up or related inquiries.
• Monitor Open RMA reports to ensure timely returns against goals.
• Assist with other warehouse and administrative duties as assigned.

Delivery/Pickup Scheduling

• Contact clients to confirm equipment delivery dates and details using an established checklist.
• Confirm all equipment orders and provide Pack List copies to carriers; create a daily delivery schedule per carrier.
• Schedule client pickups and returns at the time of delivery when possible; reschedule as required.
• Coordinate with Sales, Service, OM, and other groups for machines that cannot be delivered or related inquiries.
• Assist with other warehouse administrative duties as assigned.

Area Market/Paragon Coordinator

• Handle all shipping, receiving, and returns processing on a daily basis.
• Perform or coordinate pre-installation of new equipment to meet order dates.
• Schedule and coordinate daily deliveries and pickups with administrative support.
• Assist Sales, Service, OM, and other groups with inquiries related to orders, returns, or receiving.
• Process all parts orders and manage the accuracy of parts inventories.
• Assist with scheduled physical inventories and maintain ongoing accuracy of merchandise inventories.

Requirements

• High School Diploma, GED, or equivalent experience required.
• 1 to 2 years of related experience.
• Organized with strong communication, prioritization, and customer service skills.
• Committed to providing quality results to all internal and external customers.
• Strong time management skills.
• Experience in a computerized environment and working with database management systems.

Pay

Anticipated hourly rate for this role: $17.20–$25.49.

Schedule

Full-time, on-site position requiring presence at your assigned office/worksite/territory on scheduled workdays.

Benefits

• Competitive compensation package including medical, dental, and vision coverage.
• 401(k) Savings Plan.
• Discretionary profit sharing and success sharing.
• Educational assistance.
• Recognition programs.
• Vacation and paid time off.
• Employee referral bonus.
• Employee discounts.
• “Dress for Your Day” attire program (casual attire welcome based on job function).
• Volunteer opportunities to support local communities.
• Canon welcome kit and exclusive merchandise.