Distribution Coordinator I

About the Role

Canon U.S.A., Inc. in Monroe, NJ is seeking a Distribution Coordinator I. The Distribution Coordinator I will be responsible for managing the daily operations of the warehouse functions as specifically assigned, which may include some or all of the following: shipping, receiving, returns processing, order control/order release, delivery/pick-up scheduling, coordination of pre-installations, parts processing (area markets), and overall accuracy of processing and inventories associated with assigned functions.

Responsibilities

• Order control/Order Release:
  • Releases orders for all assigned organizations on a scheduled basis and as needed working with OM
  • Checks all orders for critical backorders vs. Essential Items list, hold and release as available
  • Monitors open order reports to ensure all shippable orders are processed
  • Assists Sales, Service, OM and other groups with any inquiries or issues related to orders, returns, receiving, etc.
  • Assists in other Warehouse admin duties as assigned
• Returns Processing:
  • Processes all RMAs received in on a daily basis, coordinate modifications to orders as needed
  • Researches and follow-up on unsuccessful pickups and reschedule for earliest possible date
  • Coordinates with Sales, Service, OM and other groups for machines that can't be picked up or any other related inquiries or issues
  • Monitors Open RMA reports to ensure timely returns against goals
  • Assists in other Warehouse and admin duties as assigned
• Delivery/Pickup Scheduling:
  • Contacts clients to confirm equipment delivery date and details per established checklist
  • Ships confirm all equipment orders and provide appropriate Pack List copies to carriers; create a daily delivery schedule per carrier
  • Schedules client pickups/returns, at time of delivery whenever possible, reschedule as required
  • Coordinates with Sales, Service, OM and other groups for machines that can't be delivered or any other related inquiries or issues
  • Assists in other Warehouse admin duties as assigned
• Area Market/Paragon Coordinator:
  • Handles all shipping, receiving and returns processing on a daily basis
  • Performs/coordinates pre-installation of new equipment to meet order dates
  • Schedules/coordinates with admin to schedule daily deliveries and pickups
  • Assists Sales, Service, OM and other groups with any inquiries or issues related to orders, returns, receiving, etc.
  • Processes all parts orders and manage the accuracy of parts inventories
  • Assist with schedule physical inventories and manage the accuracy of merchandise inventories ongoing

Requirements

• High school diploma, GED, or equivalent experience required
• 1 to 2 years of related experience
• Organized, good at communicating, able to prioritize, and have excellent customer service skills
• Committed to providing quality results to all internal and external customers, and have good time management skills
• Experience in a computerized environment as well as working with a database management system

Pay

$17.20 – $25.49 per hour