Coordinator Bill Review

TM Claims Service (TMCS) is an independent global claims management firm established in 1987 to provide clients with a broad range of claims-related services in transportation, product liability, and overseas travel accident insurance. As part of the Tokio Marine Group of companies, TMCS provides claims handling services throughout the US and the Americas. Founded in 1879, Tokio Marine is recognized as Japan's oldest insurer and one of the largest insurance groups in the world, with 365 subsidiaries, offices in 57 countries and regions, and approximately 51,000 employees worldwide as of March 2025.

About the Role

Perform the bill review process, process payment for vendor invoices and settlement requests, respond to payment inquiries, and provide clerical support to counsels and examiners in claim handling.

Responsibilities

• Review vendors’ bills as follows:
  • Defense Counsel Bills – Review bills for improper rate charges, billing entries, proper timekeeping charges from counsel, paralegals, etc. Check for proper expense charges. All items must be reviewed and reduced in accordance with applicable billing policies and case budgets.
  • Defense Expert Bills – Review bills for proper charges and expense costs. All items must be reviewed and reduced in accordance with applicable billing policies and case budgets.
  • Defense Investigator Bills – Review bills for proper rate charges and timekeeping charges. Check for proper expense charges. All items must be reviewed and reduced in accordance with applicable billing policies and case budgets.
  • Defense Court Reporter Bills – Review bills for proper court reporter charges based on the states they are located in. Review for proper expense costs. All items must be reviewed and reduced in accordance with applicable billing policies and case budgets.
  • Defense Vendor Bills (Others) – Review bills for proper charges. All items must be reviewed and reduced in accordance with applicable billing policies and case budgets.
• Assist with the preparation of requests for remittance to payors, as required.
• Handle all areas of invoice payment processing, including but not limited to:
  • Entering vendor and settlement payments.
  • Handling payment inquiries or verifying payee information such as tax ID number, name, address, etc.
• Document procedures into the manual using Info Map and Visio flowcharts.
• Input new policies (TMM and TMNF), insured codes, product data, and business parties into the system.
• Print out policies from Virtual Policy for counsels and examiners.
• Set up TMM cases in PMS, including:
  • Assigning TMM claim numbers.
  • Fixing errors in PMS.
• Set up new TMNF and TMM cases as requested by TMCS-PL Management.
• Close cases assigned by TMCS-PL Management.
• Perform data management of PL System, including:
  • Input of case budgets.
  • Creation of budget approval letters.
  • Input of claim numbers.
• Provide weekly Outstanding Diary list to counsels and examiners while maintaining the file.
• Print out monthly management reports for PL managers.
• Comply with proper internal controls necessary to conduct job functions and administrative activities.

Requirements

• College degree preferred.
• Efficient and accurate typing skills required.
• Basic bookkeeping skills.
• Ability to professionally communicate with customers and clients.
• Ability to work as a team member.
• Proficient PC skills.
• Good organizational skills.
• Good oral and written communication skills.

Pay

$21.75/hr to $30.75/hr