Coord. Systems Intergration-UMCEPH Central Business Office

About the role

The Systems Integration Coordinator supports SIPM in planning, coordinating, and executing the implementation, customization, and optimization of the organization’s Electronic Medical Record (EMR) system and related applications. The role streamlines operational processes, ensures full integration across clinical, administrative, and financial systems, and collaborates with clinical leaders, operational teams, IT, and vendors to design solutions that enhance data integrity, maximize reimbursement, and support efficient patient‑care delivery. Data analytics are leveraged to drive informed decision‑making, identify trends, and monitor operational and financial performance.

Requirements

• Three years of progressive experience in a healthcare setting, with experience in EMR implementation, optimization, or system integration.
• High school diploma or equivalent (required).
• Associate’s degree in a related field (preferred).
• Certified Professional in Healthcare Information and Management Systems (CPHIMS) or Certified Professional in Health Informatics (CPHI) – preferred.

Skills

• Strategic and analytical thinking with the ability to translate complex data into actionable solutions.
• Knowledge of EMR platforms and revenue‑cycle systems such as Cerner, eCW, Athena, or similar.
• Exceptional project‑management skills, with attention to timelines and deliverables.
• Strong collaboration and communication abilities across clinical, operational, and technical teams.
• Ability to mentor technical and non‑technical associates and guide teams through new system adoption.
• Detail‑oriented problem‑solving skills and a commitment to continuous improvement.
• Excellent interpersonal and communication skills; serves as a liaison between clinical providers, IT teams, quality departments, and operational leadership.
• Analytical expertise to evaluate workflow challenges, interpret clinical data, and support EHR optimization.
• Experience leading or participating in interdisciplinary committees, focus groups, or quality‑improvement initiatives related to informatics and clinical operations.
• Proficiency in functional testing, system evaluation, and feedback collection to support EHR upgrades and enhancements.
• Ability to maintain confidentiality, professionalism, and compliance with all applicable regulations and organizational standards.