Cooperative Property Manager

About the role

Paramark Corp is seeking a dedicated professional to join our team in Ft Collins, CO, as a full-time Senior Living Cooperative Property Manager.

About You

You are passionate about your work and driven to succeed. You are always there to help the team when needed and aren't afraid to ask for assistance. You embody our corporate values: being customer-focused, maintaining a positive attitude, demonstrating a great work ethic, showing dedication, and being a team player.

Responsibilities

• Represent your property and Paramark, building positive relationships with members, program volunteers, guests, vendors, community organizations, and co-workers.
• Serve as the first point of contact at the property. Communicate clearly and professionally while engaging effectively with diverse populations.
• Manage contract services, public relations, marketing, and the cooperative's financial performance.
• Oversee all aspects of the management office.
• Interact with members, maintain open lines of communication.
• Receive invoices, review for accuracy, and process for payment.
• Manage monthly member fees and follow up on delinquency. Ensure member fees are applied accurately to member accounts and follow up on delinquency. Electronic and check processing.
• Coordinate with the maintenance team, order supplies as needed, and schedule vendors and deliveries.
• Answering phone, professional email skills, ordering Cooperative supplies, and maintaining asset logs.
• Attend weekly and monthly Cooperative and Paramark meetings.
• Maintain files, including member files, emergency contact information, legal, financial, asset logs, and contract files.
• Manage and execute tours of the building during open houses or any time a showing is required during office hours.
• Coordinate the preparation of an annual budget. Monitor the annual budget throughout the fiscal year.
• Advise the Regional Property Manager and the Board on potential improvements and budget issues, including variances.
• Manage and supervise staff, including maintenance and janitorial/housekeeping staff.
• Process maintenance requests and follow up.
• Uphold and implement the policies and procedures of the Cooperative, established both in the Cooperative's legal documents and those adopted by the Board of Directors, as well as Paramark's Policies and Procedures.
• Other duties as assigned.

Requirements

• Previous experience in property management is preferred
• Ability to provide customer service in a friendly, courteous, professional, and responsible fashion to a wide variety of members
• Must possess patience, professionalism, flexibility, active listening skills, assertiveness, and compassion
• Strong verbal and written communication skills are essential
• Excellent organizational skills with the ability to prioritize
• Proven problem-solving abilities are necessary
• Must be self-directed, highly motivated, and able to work independently or on a team
• Strong computer skills and a willingness to learn new software programs are required
• Experience with Yardi Software and RentCafe is a plus

Physical Requirements

While performing the duties of this job, the employee will be regularly:

Standing, walking, sitting, reaching, handling, finger dexterity, talking, hearing, and visual acuity.

Benefits

Employees who are scheduled to work 30+ hours per week will be eligible for Health, Dental, Vision, 401k, 401k matching, life insurance, Short Term Disability, PTO, and Paid Holidays.