Cooperative Property Manager

Responsibilities

• Aid the member-elected board of directors and committees in managing the cooperative.
• Manage contract services, public relations, marketing, and the cooperative's financial performance.
• Oversee all aspects of the management office.
• Interact with members, maintaining open lines of communication.
• Receive invoices, review for accuracy, and process for payment.
• Manage monthly member fees and follow up on delinquency.
• Ensure member fees are applied accurately to member accounts and follow up on delinquency.
• Coordinate with the maintenance team, order supplies as needed, and schedule vendors and deliveries.
• Answering phone, professional email skills, ordering Cooperative supplies, and maintaining asset logs.
• Attend weekly and monthly Cooperative and Paramark meetings.
• Maintain files, including member files, emergency contact information, legal, financial, asset logs, and contract files.
• Manage and execute tours of the building during open houses or any time a showing is required during office hours.
• Coordinate the preparation of an annual budget.
• Monitor the annual budget throughout the fiscal year.
• Advise the Regional Property Manager and the Board on potential improvements and budget issues, including variances.
• Manage and supervise staff, including maintenance and janitorial/ housekeeping staff.
• Process maintenance requests and follow up.
• Uphold and implement the policies and procedures of the Cooperative, established both in the Cooperative's legal documents and those adopted by the Board of Directors, as well as Paramark's Policies and Procedures.
• Other duties as assigned.

Requirements

• Previous experience in property management is preferred.
• Ability to provide customer service in a friendly, courteous, professional, and responsible fashion to a wide variety of members.
• Patience, professionalism, flexibility, active listening skills, assertiveness, and compassion.
• Strong verbal and written communication skills are essential.
• Excellent organizational skills with the ability to prioritize.
• Proven problem-solving abilities are necessary.
• Self-directed, highly motivated, and able to work independently or on a team.
• Strong computer skills and a willingness to learn new software programs are required.
• Experience with Yardi Software and RentCafe is a plus.

Physical Requirements

• Walking
• Stairs
• Standing
• Sitting
• Lifting – up to 25 lbs
• Using electronics, such as a computer or digital screen
• Reaching
• Typing