Cook, Full-Time | Hilton Garden Inn, Marlborough

About the role

The Hilton Garden Inn in Marlborough, MA is seeking a Cook to join their dynamic team. The Cook will be responsible for preparing and cooking food items in accordance with CSM/brand high quality standards to ensure guest satisfaction, including adherence to health regulations.

Responsibilities

• Prepares and cooks food items in accordance with CSM/brand high quality standards to ensure guest satisfaction, including adherence to health regulations.
• Anticipates, plans for, and completes all prep work for the entire day based on hotel occupancy levels.
• Adheres to cost controls to reduce expenses and waste with food items.
• Ensures proper specifications are followed for cooking per the menu, recipes, and proper production/plate set-up.
• Responsible for proper use of all equipment and supplies.
• Expedites food items as necessary to ensure timely service.
• Greets all internal or external customers in a courteous and friendly manner.
• Responds to guest needs and provides the highest level of quality service.
• Assists other associates as needed to meet guest’s needs.
• Responsible for cleaning/sanitizing the kitchen regularly throughout shift and at the end of every shift.
• Assists dishwashers or bussers as needed.
• Completes all required paperwork accurately and in a timely manner including cooler and heating temperature logs, food safety logs, and other paperwork as required per health code requirements.
• Assists with inventory and completing inventory par sheets per requirements.
• Maintains a clean and safe work area, and handles all beverage/food in compliance with CSM, brand, local, state and federal regulations.
• Assists in maintaining sanitation and cleanliness of the Bistro, kitchen, and dish room.
• Fulfills all CSM/brand procedures for guest/associate incidents.
• Knowledgeable of hotel emergency procedures.
• Produces required volume of work by planning, organizing and prioritizing work duties.
• Adheres to CSM/brand grooming and appearance standards, general work rules, and department procedures.
• Attends all required department and hotel meetings and adheres to CSM attendance policy.
• Takes initiative to assist wherever necessary, works as a team player, and actively contributes to the success of the food and beverage department.

Requirements

• One or more years of previous cook experience.
• Demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment.
• Ability to speak, understand, and write English in order to meet guest’s needs.

Qualifications

• High school diploma/GED or equivalent experience required.
• Preferred: Two or more years of previous cook experience in a fast-paced restaurant environment.

Skills

• Knowledgeable of CSM/brand procedures for guest/associate incidents.
• Knowledgeable of hotel emergency procedures.
• Knowledgeable of CSM/brand grooming and appearance standards, general work rules, and department procedures.

Benefits

CSM offers a comprehensive benefits package to all eligible regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short-term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, voluntary benefits, time-off, generous hotel discounts and more!