Contract Coordinator II

Contract Coordinator II Company: Pharma Location: North Chicago, IL 60064 - Lake County / AP30 Work Arrangement: Hybrid - Onsite Tuesday, Wednesday & Thursday Contract Duration: 6 Months, Extensions based on performance and business needs Hours: 40 hours/week Job Description: Economically and efficiently create and execute consulting and/or promotional speaker contracts commensurate with Company’s policies and objectives under tight timelines while adhering to a strict standard of business ethics and integrity. This position is responsible for contract creation, negotiation, and implementation to support client initiatives to deliver consulting and/or promotional speaker services to meet critical business needs and customer expectations. This position works closely with external consultants, speakers, institutions and internally with business stakeholders, Legal, OEC, among other groups. This position is responsible for creating and maintaining necessary contracting documentation according to departmental and company policies and procedures. Top 3 - 5 Skills Demonstrates outstanding verbal and written communication skills. Consistently provides customer service-focused outcomes through empathy, time management, active listening, emotional intelligence, and problem-solving. Review and interpret contractual language; regulated-industry experience; independent work and judgment regarding escalation. Exhibits excellent organizational skills, strong attention, and ability to effectively manage multiple stakeholders throughout the contract lifecycle. Thrives in fast-paced environments, adapting and effectively managing multiple tasks while maintaining accountability and high standards. Responsibilities Responsible for compliance with applicable Company policies and procedures. Demonstrates knowledge of external guidelines (e.g., FDA, PhRMA) to ensure compliance. Responsible for negotiating and contracting for consulting and/or promotional speaking services in a timely manner. Identify, develop, and implement improved and standardized contracting practices to ensure the most efficient processes for the business. Educate key stakeholders on the same. Seek innovative solutions for the consulting and/or speaker process, develop action plans and participate in cross-functional teams. Requires broad range understanding of academic and industry experiences as they relate to consultant and speaker contracting Develop standard guidelines and updates associated with the consulting and/or speaker contracting process. In-depth knowledge of all compliance requirements and the implications of compliance incidents. Act as an interface for assigned therapeutic area globally. Provide support to ensure continuous improvement in consultant interface to ensure the best experience possible for our key opinion leaders and patients. Seek, develop, and establish business relationships with multiple groups across the organization including all areas of Legal, Commercial operations, medical affairs, R&D. Meet regularly with Stakeholders and support functions to ensure customer satisfaction and continuous improvement Seek, develop, and maintain business relationships with areas across the organization. Expert in the use of procurement tools including but not limited to; SAP, consulting and/or speaker program contracting systems, contract management. Proactive management of contracts, business stakeholders and consultants including, anticipation, resolution, and communication. Effectively develops and negotiates agreements with key opinion leaders, patients, and advocacy executives. Develops and maintains necessary files and records to maximize performance and ability to multi-task in a fast-paced environment without supervision. Understand and apply cultural awareness with US and OUS business entities. Top 3 - 5 Skills Needed for each role Demonstrates outstanding verbal and written communication skills. Consistently provides customer service-focused outcomes through empathy, time management, active listening, emotional intelligence, and problem-solving. Review and interpret contractual language; regulated-industry experience; independent work and judgment regarding escalation. Exhibits excellent organizational skills, strong attention, and ability to effectively manage multiple stakeholders throughout the contract lifecycle. Thrives in fast-paced environments, adapting and effectively managing multiple tasks while maintaining accountability and high standards. Qualifications Associate degree, bachelor's degree, paralegal certification, or equivalent relevant experience preferred. 3-5 years of experience processing high volumes of contracts and managing complex contract portfolios while balancing competing priorities and deadlines, with a demonstrated commitment to delivering exceptional customer service in a highly regulated industry. Must possess the appropriate level of skills necessary to effectively interface with all levels of employees, functions, and external HCPs, non-HCPs, influencers, and patients. Demonstrates ability to independently review and process standard contractual documentation, and seeks guidance for complex agreement types as necessary Experiences to include Negotiation, legal operations, Project Management, Contracting Experience and partnering with Legal, Compliance, Procurement, Finance, Marketing, and other cross-functional business teams. Demonstrates good systems and business process aptitudes. Strong communication, presentation, and interpersonal skills and the desire to provide a high level of customer service Computer applications (Proficiency with Ms Word, Excel, Outlook, Teams, SmartSheet, Adobe Sign, and Adobe Acrobat, contract lifecycle management (CLM) systems). Pay Range: $35-$40 An hour The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.