Contingent Workforce Program Coordinator

About the role

Located in New York, NY (Hybrid, about 25% onsite preferred) or Remote (EST time zone). The Contingent Workforce Program Coordinator supports the client's team by managing contingent worker lifecycle events, onboarding/offboarding, triaging requests, finance/billing support, reporting, and program administration.

Responsibilities

• Process contingent worker lifecycle events in VNDLY, including worker records, work orders, extensions, assignment updates, profile changes, vendor transitions and new vendor setup.
• Coordinate day-one readiness and offboarding: system access, equipment, badges, manager communications and confirming access is shut off.
• Support contractor onboarding, including new-hire onboarding session logistics and materials, working with People Services and the onboarding team.
• Triage requests from the program inbox, the Jira ticket queue and Slack; resolve or route them with context and keep response times within SLA.
• Support finance and billing: correct timesheets, trace payment and billing questions, and flag invoice and coding issues in Zip through to resolution.
• Reconcile rosters across VNDLY, Workday and vendor systems, and pull data for monthly program reporting.
• Run program administration: Google Drive and knowledge base upkeep, distribution lists, Slack channels, vendor scorecards, QBR scheduling and tracking vendor action items.

Requirements

• 2+ years in HR operations, staffing/recruiting operations or program coordination.
• VMS/HRIS experience (VNDLY, Workday, Fieldglass, Beeline or similar) strongly preferred.
• Highly organized and detail‑oriented, with sound judgment and careful handling of confidential worker data.
• Reliable and responsive to time‑sensitive requests, and able to juggle shifting priorities and deadlines.
• Excellent communication and customer service skills with cross‑functional partners.
• Fluent in Google Workspace (Docs, Sheets) and Slack, and interested in using automation and AI to improve processes.
• Staffing industry or contingent workforce program experience is a plus.

Benefits

Eastridge Workforce Solutions offers benefits subject to applicable eligibility requirements; see the benefit summary via the provided link. Due to the varying length of temporary assignments, temporary staff are not eligible for paid time off unless required by applicable state law. Clients may offer additional benefits while on assignment, which will be communicated when applicable.

Pay

The hourly rate for this position is expected to be $75.00 per hour.

Schedule

Monday – Friday, standard business hours (EST).