Contingent Workforce Coordinator

About the role

Russell Tobin is partnering with a leading technology company to hire a Contingent Workforce Program Coordinator to support the day-to-day operations of a growing contingent workforce program. The role is a 12‑month contract (with possibility of extension) based in New York City, NY, hybrid‑remote (25% onsite preferred or remote). The coordinator will manage the end‑to‑end contingent worker lifecycle, including VNDLY administration, worker record creation, work orders, onboarding and offboarding, assignment extensions, profile updates, and vendor coordination, while supporting contractor day‑one readiness, troubleshooting worker and vendor requests, managing intake through inboxes and ticketing systems, and helping resolve timesheet, billing, and invoicing issues.

Responsibilities

• Process contingent worker lifecycle events in VNDLY: worker record creation, work orders, onboarding and offboarding tasks, extensions, assignment updates, and profile changes (including vendor-to-vendor transitions)
• Own VMS record administration end to end, including new vendor setup and records currently processed by People Services
• Coordinate day-one readiness for new contractors: system access requests, equipment, badge logistics, and manager communications; run offboarding checklists and confirm access termination on final days
• Support the contractor onboarding experience, including the new-hire onboarding (NHO) track for contingent workers: session logistics, materials distribution, and coordination with People Services and the onboarding team
• Own front-line triage across the program's intake surfaces: the CW inbox, the Jira ticket queue, and Slack requests. Answer routine questions from the CW Toolkit, resolve or route tickets with context, and keep response times inside SLA
• Support finance and billing operations: chase and correct timesheets, run first-touch traces on payment and billing questions (timesheet to approval to invoice to PO), flag invoice discrepancies and coding issues in Zip, and partner with Finance and vendors through to resolution
• Keep rosters reconciled across VNDLY, Workday, and vendor systems; pull data for monthly program reporting

Requirements

• 2+ years in HR operations, staffing/recruiting operations, or program coordination
• Experience with a VMS or HRIS (VNDLY, Workday, Fieldglass, Beeline or similar) strongly preferred
• Are organized and detail-oriented, with excellent professional judgment. You will manage time-sensitive and critical processes related to compensation, performance, and compliance, and handle our worker data with the utmost care — ensuring accuracy as well as privacy.
• Are reliable and responsive. You will be fielding time-sensitive and urgent questions and requests from employees and People team partners.
• Have excellent communication skills for coordinating with cross-functional partners.
• Are able to manage multiple deadlines and prioritize effectively — especially in a fast-paced environment where priorities shift.
• Are customer service-oriented. You consider internal teams as "clients " for whom you want to provide a great experience, and you take a flexible and creative approach to problem-solving.
• Fluent in Google Workspace (Docs, Sheets) and Slack.
• Interest in using automation and AI to improve day-to-day processes
• Staffing industry or contingent workforce program experience is a plus

Benefits

• For workers in the United States, PrideGlobal and it's affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Pay

Pay Rate Range: $70-$75/hr, depending on experience.