Consumer Services Coordinator - Job #361

We need to output HTML fragment with sections using

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. No Job ID etc. Remove boilerplate. Must preserve all substantive info. We need to parse the posting. First, "The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency..." That's about the organization. Could be "About the role"? Actually "About the role" maybe includes description of organization and position summary. We'll include an "About the role" section with that description. Then "Department Consumer Services - AV Adult 1 Supervision Receives supervision from Consumer Services Supervisors/Managers." That's metadata; maybe fold into short p. "The Position And Job Summary Provides information, advocacy, and service arrangement for consumers and families. Participation in the development of program plans for individuals; monitoring and evaluating these plans and revising them as necessary. Identify and coordinate services for individuals and their families. Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures. Serve as an advocate for individuals served by community agencies. Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc. Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs. Rotate officer-of-the-day duties with other Service Coordinators; assisting co-workers with special projects and unique situations; provide case-coverage as needed; and providing emergency on-call services when required." That's responsibilities. So we can put under

Responsibilities

with

• items. Then "Employment Standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily." That's generic; maybe not needed. "Education & Experience Bachelor’s degree in psychology, social work, sociology, or related human services field and at least two years of related experience. A Master’s degree in a related subject may be substituted for experience." That's qualifications/requirements. Could be under

  Qualifications

  or Requirements. We'll decide. "Skills And Abilities Understanding of family systems and appreciation for person-centered planning and thinking; empowering individuals to achieve their goals. Knowledge of intellectual and developmental disabilities, good organizational skills, demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team, excellent verbal and written communication skills, and proficiency with MS Word and MS Outlook." That's skills. "Essential Requirements Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location. Must be comfortable working with a high degree of independence. Frequent telephone, virtual, and out-of-office meetings required. Valid California Driver’s License and reliable transportation, or acceptable substitute, required. Bilingual Spanish may be required dependent upon position." That's requirements. "NLACRC Offers An Excellent Benefits Package We offer employees a variety of health and dental plans: Health Insurance - W e provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents Pre-Tax Flexible Spending Account for eligible health care expenses Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees No cost Vision plan for employees and eligible dependents Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees NLACRC offers two (2) deferred compensation plans - 457 and 403(b) Participate in the Public Service Loan Forgiveness program Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time Holidays – NLACRC offers 12 paid holidays throughout the year Most positions are offered a hybrid – remote option Please note that benefit costs are pro-rated for part-time employees." That's benefits. "Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging." Could be part of About the role or separate? Might be considered "About the role" or maybe not needed as separate section because not in list of allowed headings. We could incorporate into About the role. "Compensation This position is non-exempt. Regular Salary: $26.86 - $37.96 per hour. Starting salary is typically between the $26.86 and $29.65 of the range, depending on internal equity and experience. Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience." That's pay. Schedule: Not mentioned explicitly. There's no schedule info. So we should not create a Schedule section. We also have "NLACRC is an equal opportunity employer..." boilerplate to drop. Now we need to decide sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. Possibly also "Qualifications" vs "Requirements". The posting has Education & Experience (qualifications), Skills And Abilities (skills), Essential Requirements (requirements). We'll separate. We must not repeat job title. Use

  for each section heading. We need to output only HTML fragment, no /, no markdown. We'll produce something like:

  About the role

  ... organization description and position summary ...

  Then responsibilities as
  • ... each duty as separate li. We need to preserve all substantive info; not invent or summarize away detail. So we need to include each duty as separate bullet. Let's extract duties from the paragraph: - Provides information, advocacy, and service arrangement for consumers and families. - Participation in the development of program plans for individuals; monitoring and evaluating these plans and revising them as necessary. - Identify and coordinate services for individuals and their families. - Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures. - Serve as an advocate for individuals served by community agencies. - Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc. - Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs. - Rotate officer-of-the-day duties with other Service Coordinators; assisting co-workers with special projects and unique situations; provide case-coverage as needed; and providing emergency on-call services when required. We'll keep each as separate
  • . Now About the role: combine organization description and maybe position summary? The organization description: "The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults." Also maybe include "Department Consumer Services - AV Adult 1 Supervision Receives supervision from Consumer Services Supervisors/Managers." That's metadata; we can fold into short p. We'll put that in About the role. Now Qualifications: Education & Experience bullet. We'll put as
    • Bachelor’s degree in psychology, social work, sociology, or related human services field and at least two years of related experience.
    • A Master’s degree in a related subject may be substituted for experience.
    Skills: list items. - Understanding of family systems and appreciation for person-centered planning and thinking; empowering individuals to achieve their goals. - Knowledge of intellectual and developmental disabilities. - Good organizational skills. - Demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team. - Excellent verbal and written communication skills. - Proficiency with MS Word and MS Outlook. We'll put each as li. Requirements (Essential Requirements): list. - Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location. - Must be comfortable working with a high degree of independence. - Frequent telephone, virtual, and out-of-office meetings required. - Valid California Driver’s License and reliable transportation, or acceptable substitute, required. - Bilingual Spanish may be required dependent upon position. Benefits: list. We need to capture all benefit details. Let's parse benefits paragraph: "We offer employees a variety of health and dental plans: Health Insurance - W e provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents Pre-Tax Flexible Spending Account for eligible health care expenses Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees No cost Vision plan for employees and eligible dependents Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees NLACRC offers two (2) deferred compensation plans - 457 and 403(b) Participate in the Public Service Loan Forgiveness program Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time Holidays – NLACRC offers 12 paid holidays throughout the year Most positions are offered a hybrid – remote option Please note that benefit costs are pro-rated for part-time employees." We need to split into sensible bullet points. Potential bullets: - Health Insurance: generous contribution to additional plans for employee only or employee and dependents. - Dental Insurance: full cost of Dental DMO plan for employees and eligible dependents; also Dental PPO plan with low employee monthly contribution. - Pre-Tax Flexible Spending Account for eligible health care expenses. - Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses. - No-cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees. - No-cost Vision plan for employees and eligible dependents. - Retirement plan: CalPERS defined benefit plan providing monthly retirement allowance for eligible employees. - Two deferred compensation plans: 457 and 403(b). - Participation in the Public Service Loan Forgiveness program. - Paid Time Off: 3 weeks accrued vacation in first year, 8 hours per month sick time, education, wellness, and sabbatical time. - Holidays: 12 paid holidays per year. - Hybrid–remote option for most positions. - Benefit costs are pro-rated for part-time employees. We'll include each as li. Pay: we need to capture salary range and details. Paragraph: "Compensation This position is non-exempt