Jobs · Finance · Virginia

Consumer Loan Processing Specialist I

TowneBank · Suffolk, VA · 2 days ago
On-siteFinanceFull-time

Essential Responsibilities

  • Process and close loans as assigned, including home equity lines, auto, brokerage secured, and boat loans.
  • Maintain and manage loan processing queue daily.
  • Provide excellent service to members and loan administration personnel in the field.
  • Process loans within regulatory timeframes.
  • Prepare CIT documentation for HELOC, auto, brokerage, and boat loans with assistance.
  • Input HMDA data and understand HMDA regulations.
  • Handle exceptions in a timely manner with assistance.
  • Prepare loans into the Loan Documentation System.
  • Prepare attorney’s instructions.
  • Prepare loan proceeds checks, wire transfers, and general ledger entries.
  • Review final loan documentation after closing.
  • Correct any collateral exceptions in a timely manner.
  • Collaborate with team members outside of department to ensure smooth closing process for members.

Minimum Required Skills & Competencies

  • Excellent customer service skills.
  • Strong organizational skills.
  • Strong computer skills (Word, Excel).
  • Professional telephone skills.
  • Ability to work independently and under time constraints.
  • Ability to multitask.
  • Experience in consumer loan area of banking to include loan documentation and regulations, specifically real estate secured.

Desired Skills & Competencies

  • Knowledge of loan documentation.
  • Experience with Real Estate closings.
  • Strong technology skills (Power BI, intermediate or above Excel skills).
  • Knowledge of consumer loan regulations.

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