Consumer Loan Processing Specialist I
TowneBank · Suffolk, VA · 2 days ago
On-siteFinanceFull-time
Essential Responsibilities
- Process and close loans as assigned, including home equity lines, auto, brokerage secured, and boat loans.
- Maintain and manage loan processing queue daily.
- Provide excellent service to members and loan administration personnel in the field.
- Process loans within regulatory timeframes.
- Prepare CIT documentation for HELOC, auto, brokerage, and boat loans with assistance.
- Input HMDA data and understand HMDA regulations.
- Handle exceptions in a timely manner with assistance.
- Prepare loans into the Loan Documentation System.
- Prepare attorney’s instructions.
- Prepare loan proceeds checks, wire transfers, and general ledger entries.
- Review final loan documentation after closing.
- Correct any collateral exceptions in a timely manner.
- Collaborate with team members outside of department to ensure smooth closing process for members.
Minimum Required Skills & Competencies
- Excellent customer service skills.
- Strong organizational skills.
- Strong computer skills (Word, Excel).
- Professional telephone skills.
- Ability to work independently and under time constraints.
- Ability to multitask.
- Experience in consumer loan area of banking to include loan documentation and regulations, specifically real estate secured.
Desired Skills & Competencies
- Knowledge of loan documentation.
- Experience with Real Estate closings.
- Strong technology skills (Power BI, intermediate or above Excel skills).
- Knowledge of consumer loan regulations.