Consumer Credit Administrator
About the Role
We are seeking a Consumer Credit Administrator to provide strategic leadership, governance, and oversight of our consumer lending credit function. This role will help shape the future of consumer credit administration by ensuring sound underwriting practices, strong portfolio performance, and effective risk management strategies that support sustainable growth. You will partner closely with Consumer Lending, Risk, Finance, and Operations leaders to align credit policy, pricing, and risk strategies with business objectives while maintaining strong credit quality standards.
You will play a key role in developing and refining credit policies, monitoring portfolio performance, guiding credit decisioning strategies, and fostering a balanced credit culture that supports both risk management and exceptional member service.
Responsibilities
- Demonstrate deep expertise in consumer credit, underwriting, and portfolio management.
- Analyze portfolio performance, identify emerging risks, conduct stress testing and scenario evaluations, and develop effective risk mitigation strategies.
- Balance risk management objectives with responsible loan growth and member needs.
- Develop and implement credit policies, underwriting standards, and governance frameworks that support organizational goals and risk appetite.
- Exercise sound judgment when reviewing complex credit requests and policy exceptions.
- Influence lending and decisioning strategies across the organization.
- Synthesize complex information and provide meaningful recommendations.
- Collaborate effectively across departments, build strong partnerships, and influence decision-making at multiple levels within the organization.
Requirements
- Five or more years of consumer lending, credit risk, or credit administration experience.
- Experience managing or influencing consumer credit policy and portfolio performance.
- Strong knowledge of consumer lending regulations and compliance requirements.
- Experience with consumer direct lending, indirect lending, unsecured lending, and credit card portfolios.
- Familiarity with automated underwriting systems and credit decisioning tools.
- Bachelor's degree in Business, Finance, Economics, or a related field (or equivalent experience).
- Relevant certifications or advanced education are a plus.
Benefits
- Collaborative and positive workplace culture.
- Initial and ongoing support, training, and mentorship with promotion opportunities.
- Competitive wages, bonuses, paid holidays, and paid time off.
- 100% credit-union-paid employee coverage for medical, dental, vision, life, and disability insurance; dependent coverage also available.
- 401k Plan with a generous credit union match.
- Tax-saving Flexible Spending and Health Savings Plans.
- Premier membership perks, loan discounts, company clothing, wellness, and recognition programs.
Pay
$114,000 – $120,000/year DOE + bonus.
Schedule
Full-time, hybrid, and exempt.
Location: 4800 SW Research Way, Corvallis.