Credit Administrator

This is a Fully Remote Job About Our Client:This organization operates as a large wholesale distributor specializing in plumbing, heating and cooling, and industrial supplies. Established in 1858, it addresses challenges within the distribution industry by maintaining strong relationships based on service, integrity, and reliability with customers, suppliers, and team members. The company supports over 400 locations nationwide through a National Support Center that provides operational excellence to its regional profit centers. About the Opportunity:The CREDIT ADMINISTRATOR role is responsible for managing the credit and collections process for assigned accounts, ensuring customer needs are met while maintaining credit risk controls. This position contributes to operational efficiency and financial health by analyzing credit applications, monitoring credit limits, and resolving payment issues. The role supports the organization’s financial operations and customer satisfaction through effective credit management. Responsibilities:Manage credit and collections processes for assigned accountsBuild and maintain strong relationships with internal and external customersPrepare and review credit approval packagesAnalyze credit bureau and business credit reportsRespond to customer reference requests promptlyAssist in credit analysis and approval processesAddress collateral issues as neededMaintain accurate credit and collection documentationDocument customer interactions comprehensivelyParticipate in team initiatives within the Credit DepartmentApprove credit lines and job accounts up to $10,000Monitor credit limits and recommend increasesCommunicate with Profit Center Managers on account exposuresConduct collection calls on overdue accountsReconcile customer statements and provide invoice documentationProcess refunds for credit balances accuratelyUtilize technology platforms to resolve payment application issuesComplete required safety and compliance trainingPerform other duties as assigned by supervisors Requirements:Minimum one year of customer service experiencePreferred: Credit Business Associate designation or progress toward itPreferred: Experience in wholesale distributionProficiency with Eclipse software preferredStrong accounting and mathematical skillsKnowledge of credit laws related to accounts receivable collectionResults-oriented with goal achievement focusProficient in Microsoft Office applicationsExcellent customer service and communication skillsHigh accuracy and attention to detailAbility to handle confidential informationStrong relationship-building skillsAnalytical and problem-solving abilitiesStrong organizational and multitasking skillsFluent in English (reading, writing, speaking, understanding)Basic arithmetic skills including addition, subtraction, multiplication, and division Pay Range and Compensation Package:Pay range for this position is $22 to $24 per hour Benefits & Perks:Medical, dental, vision, and prescription coverageAccident, hospital indemnity, and critical care coverageLife insurance and long-term disabilityPre-tax accounts for healthcare, dependent care, and commuter benefitsPaid vacation, holidays, sick time, pregnancy and parental leavePaid day of community service401(k) retirement plan with company contributionsRetirement cash accountTraining programs for personal and professional growthCompany wellness programEmployee discounts Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.