Consulting Services Account Specialist 3

This role leads services sales efforts in assigned accounts, with a focus on professional services within federal agencies. The Consulting Services Account Specialist 3 exercises sound judgment, works independently with minimal instruction, develops solutions aligned to customer outcomes, coordinates with delivery and sales teams, and resolves moderately complex service sales issues. The role navigates government procurement processes and varying contract types for professional services opportunities. Note: This role may involve handling confidential or sensitive customer information requiring compliance with Red Hat policies and applicable privacy laws.

Responsibilities

• Own the full services sales lifecycle, from identification to proposal to close, including actively managing and working through complex Request for Proposal (RFP) processes.
• Build and manage relationships with key stakeholders (executive, technical, and procurement) within assigned accounts.
• Lead development and presentation of proposals aligned to customer business outcomes across training, consulting, and Technical Account Management (TAM), ensuring alignment with relevant sector requirements.
• Collaborate with architects and delivery teams to scope and align solutions with capability, managing Statements of Work (SOWs) and labor hours.
• Maintain and forecast pipeline accurately in Red Hat Sales Cloud, Anaplan, or designated tools.
• Identify follow-on business opportunities post-delivery to grow account value.

Requirements

• Industry Expertise: Demonstrated experience and deep understanding of professional services within federal and/or financial services organizations.
• Government Procurement & Contracts: Strong understanding of government procurement processes, compliance requirements, and various contract types.
• Service Solution Design: Skill in scoping consulting, training, and TAM solutions to meet client business needs, with specific experience managing detailed scopes of work and labor hours.
• Opportunity Management: Independently manage and advance complex sales cycles.
• Sales Forecasting: Ability to provide accurate forecast inputs aligned to pipeline health.
• Customer Relationship Management: Manage and maintain key customer stakeholder relationships effectively.
• Executive Communication: Capability to engage confidently with senior decision-makers.
• Negotiation: Facilitate contract negotiations and pricing agreements.
• Delivery Governance: Ensure delivery plans are properly aligned between customer and delivery team throughout engagement.

Pay

The salary range for this position is $189,300.00 - $302,810.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on qualifications. This position may also be eligible for bonus, commission, and/or equity.

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Employee stock purchase plan
• Family planning reimbursement
• Tuition reimbursement
• Transportation expense account
• Employee assistance program

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment, where creative, passionate people solve complex problems and make an impact.