Consultant, Digital Product Analyst (Digital Member Hub)

About the role

The strong preference for this role is to be hybrid to the Columbus, OH offices but remote considerations will be made.

Responsibilities

• Conducts detailed customer and company product impact analysis across a variety of digital products, business lines and competitor sets. Provides Product Managers and Product Owners with recommendations based on analysis and insights.
• Plans and coordinates usability research and analyzes results with the Digital Product Manager/Owner and partners with User Experience to create prototypes and conduct user testing.
• Conducts competitive analysis on customer digital product landscape and business segment specific competitors across multiple lines of business and experiences. Presents findings and recommendations to Product Managers and/or Product Owners.
• Conducts current state business landscape analysis including people, process, technology assessments plus future state business analysis across multiple lines of business, products, experiences and/or audiences. Provides recommendations to the Product Manager and/or Product Owner and agile team.
• Keeps up on the latest digital trends as well as customer needs and behaviors.
• Acts as a source of expertise for direction, mentoring and guidance for less experienced Product Analysts.
• May perform other responsibilities as assigned.

Requirements

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

Qualifications

• Education: Undergraduate studies in business administration, digital marketing, human-computer interaction, user experience, computer science or related subject area.
• Licenses/Certifications/Designations: Property/casualty insurance and/or life/health/accident/variable annuity licensing and/or FINRA 6 and 26 securities registration, CLU, CPCU, CPU, FLMI certifications will a plus.
• Experience: Typically, eight or more years of demonstrated experience delivering customer-facing digital solutions, internet sales, website or web application development and/or research. Experience with agile delivery methodologies and product management/owner principles. Project management in an internet sales environment required.

Skills

• Knowledge of insurance and investment securities products and services preferred.
• Understanding of agile planning practices and user experience knowledge a plus.
• Proven knowledge of internet technologies and website management.
• Command of verbal and written communication skills and ability to analyze qualitative and quantitative information.
• Strong ability to summarize findings and develop recommendations that influence the strategic vision and multi-year roadmap for any given digital product or experience.
• Strong presentation abilities required to clearly and concisely communicate findings and recommendations to all levels of leadership including senior leaders.
• Ability to work independently and manage large, complex tasks that cross several subject areas, e.g., competitive analysis, user testing and research, etc.

Benefits

• Medical/dental/vision
• Life insurance
• Short and long term disability coverage
• Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
• Nine paid holidays
• Eight hours of Lifetime paid time off
• Eight hours of Unity Day paid time off
• 401(k) with company match
• Company-paid pension plan
• Business casual attire

Pay

The national salary range for Consultant, Digital Product Analyst : $118,000.00-$222,000.00

Schedule

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office environment.

ADA

The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Notice to Employment Agencies

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Salary Range

The expected starting salary range for Consultant, Digital Product Analyst : $118,000.00 - $178,000.00