Digital Product Analyst

Major Responsibilities

• Collect and document detailed business requirements from stakeholders, translating them into user stories for the tech lead to translate into engineering tasks for engineers/developers
• Define detailed key results to support pod objectives; perform analyses as needed for OKR measurement, particularly before data pipelines have been set up
• Support product owner in day-to-day tasks, particularly around sprint management
• Aid in material collation and analysis in preparation for product demos, quarterly business reviews, and other report-outs for the pod
• Work with Product Owner to develop Objectives and Key Results; define measurement strategies for key results (e.g., how to collect data, source system identification) and set measurement methodology
• Collaborate with other Data Engineers or other pod members to create data pipelines and analyses to measure key results automatically
• Work with experience / UX designer to codify business processes and identify areas for improvement
• Work with experience / UX designer to reflect user acceptance criteria in user stories
• Work with adoption teams and process/experience designer to translate user feedback into feature specifications
• Work with change management personnel to define change management strategies; work with adoption and scaling teams to help coordinate scaling
• Assist with material collation and analysis in preparation for product demos, quarterly business reviews, and other report-outs for the pod
• Use statistical tools and data visualization techniques to communicate insights effectively to stakeholders
• Create comprehensive documentation and presentation materials (including process flows, product feature details, and user guides or explanations)
• Collect, analyze, and interpret product performance data to identify trends, issues, and opportunities for improvement

Education and Experience

• Bachelor's degree in Business, Computer Science, Economics, or related field required
• Master's degree in a relevant field preferred
• 1+ years of experience in the use case domain area, with strong communication (verbal, written) skills
• Strong problem solver with experience in both technical and functional areas required
• Certification in Data Analytics, Business Analytics, or related fields preferred
• Familiarity with Agile or Scrum methodologies preferred

Onsite Position

Located in Nashville, TN