Consultant, Customer Solutions

Responsibilities

• Supports supply chain expertise and works with the customer onsite to support inventory reconciliation process changes to maintain and optimize the service/solution.
• Works onsite at customer locations, which could range from a hospital department to a Surgery Center.
• Cultivates relationships to ensure successful customer experience and long-term relationship with customers.
• Articulates benefits and adoption strategies to customer’s supply chains to drive efficiency and optimization that helps drive a more positive customer experience and help retain business with Cardinal Health.
• Conducts customer presentations and internal account planning.
• Collaborates with Senior Consultant, Customer Solutions Team on opportunities within the account.
• Works in a cross-functional team consisting of Operations, Engineering, Customer Support, and other functions to ensure successful installation and adoption of the Customer Solutions Team solutions.

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred.
• 3-8 years of experience, preferred.
• Ability to work independently with a proactive, solutions-focused mindset and strong problem-solving skills.
• Strong supply chain and customer facing experience.
• Proficient in data analytics tools, including Excel (Pivot Tables).
• Experience with Tableau, preferred.
• Experience working within inventory management systems and other databases, preferred.